Name: Enigmatic Boutique Hotel
Address: Calle Mero #16, SM 03, Mz 02 Lote 15, Cancún, 77500
Rating: 8.2

Enigmatic Boutique Hotel, Cancún | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Cancún, mx

Central Location

Enigmatic Hotel Experience is perfectly located in the heart of Cancún, offering guests easy access to popular attractions like Cancun Bus Station, Government Palace, and Cristo Rey Church.

Comfortable Accommodation

Experience air-conditioned rooms equipped with private bathrooms, free toiletries, and cozy bed linen, ensuring a relaxing stay for all guests.

Relaxing Amenities

Unwind by the outdoor swimming pool, enjoy the convenience of free WiFi, and take advantage of the hotel's garden and barbecue facilities for a truly enigmatic experience.

Book your stay at Enigmatic Hotel Experience now for a memorable and relaxing getaway in Cancún!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

356 reviews

Highlights

+Friendly staff
+Great location
+Good pool area

Could Improve

–Poor service from management
–Issues with room amenities
–Limited breakfast options

Cleanliness7.5

Mixed reviews on cleanliness, as some mentioned good daily cleaning while others faced issues.

Service9.0

Generally friendly staff, but some reports of unprofessional behavior from management.

Location9.5

Excellent location close to bus stations and restaurants.

Room Quality8.0

Room quality varied; issues with amenities and comfort were noted.

Amenities8.5

Good facilities like the pool and garden area, but some areas need improvement.

Value for Money7.0

Perceived as expensive for the quality and service provided.

Food and Beverage7.5

Breakfast options were considered limited and not very appealing.

Overall Experience8.5

Enjoyable stay with some setbacks; met expectations but had areas for improvement.

Stephen

Solo Traveller · Jul 2026

Fabulous hotel located out of the hotel zone but with incredibly easy access to all the good places by uber and is in a

Liked:Great staff

Disliked:Nothing

via Nuitee

Boris

Solo Traveller · Jul 2026

Liked:Very nice vibe and a really relax atmosphere.

Disliked:Loud music in common areas (which was quite noticable in our rooms)

via Nuitee

Bruno Sub

Solo Traveller · Jul 2026

Should be improved.

Liked:The location an the setting.

Disliked:The setting is pleasant, but the hotel is undergoing renovations, making it difficult to access the rooms with luggage. The small pool of whitish water isn't really a swimming pool in the true sense of the word. In short, the staff are very friendly, but the hotel falls far short of expectations.

via Nuitee

Aleksandra

Solo Traveller · Jun 2026

Beautiful hotel

Liked:Beautiful hotel, great food and nice staff

Disliked:Waiting time at the reception.

via Nuitee

Location

How to Find Us

Calle Mero #16, SM 03, Mz 02 Lote 15

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

This property does not accommodate bachelor(ette) or similar parties. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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