
Cancún · mx

Cancún · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
Cancún, mx
Convenient Location: Just 5 minutes away from Cancun International Airport, with complimentary airport shuttle service provided.
Modern Rooms: Stylishly decorated rooms with flat-screen TV, safe, and coffee maker for a comfortable stay.
On-Site Dining and Services: Enjoy a meal at the hotel restaurant or opt for room service. The tour desk is available for local area recommendations.
Book now to experience convenience and comfort at Comfort Inn Cancún Aeropuerto!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Rooms Enjoy bright, modern, air-conditioned rooms decorated in a fresh style with blue and white tones. Our rooms are equipped to provide maximum comfort: • Flat-screen SMART TV. • Work desk and coffee maker. • Safe. • Private bathroom with hairdryer. Included Services and Assistance • Complimentary Breakfast: Available every morning from 7:00 a.m. to 10:00 a.m. • Tourist Information Desk: Guidance on the best local attractions and tours. Location • Cancun City Center: Only 10 minutes by car. • Nizuc Water Park: 20 minutes by car. Important Transportation Information We offer free transportation service exclusively on the Airport–Hotel route: • Service hours: Available from 2:00 p.m. to 10:00 p.m. • Advance booking required: To guarantee your transfer, it is essential to contact the hotel and provide your flight details at least 24 hours before check-in. • Availability: The service is subject to capacity. Last-minute or same-day bookings may not be eligible. Return Note: We do not provide transportation service from the hotel to the airport; however, we have agreements with local transportation companies to offer you preferential rates. (You can find the hotel’s contact details directly in your booking confirmation.)In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
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Guest Reviews
Good
682 reviews
Highlights
Could Improve
Multiple reviews report poor cleanliness: stained/smelly sheets and towels, complaints of overall deficient cleaning and hallway issues; several guests explicitly called out bad hygiene.
Mixed service: reception praised for 24-hour assistance and late check-in convenience, but several guests reported very poor airport transfer service and a taxi fare dispute, indicating inconsistent staff performance.
Consistently praised for proximity to the airport and convenience for early flights; multiple guests highlighted the location as the primary positive.
Rooms described as old/worn with dated furniture, small beds in some cases, issues with hot water and weak showers for some guests — adequate for short stays but overall aging condition noted.
Amenities are problematic for many: reports of unusable Wi‑Fi, non-working air conditioning, no soap/shampoo provided; nearby restaurants and quiet surroundings are positive but in-room amenities are unreliable.
Several guests noted the hotel is economical and 'fits what you pay for' — acceptable for short, budget stays near the airport despite shortcomings.
Breakfast is frequently praised as complete and varied (fruit, eggs, chilaquiles, waffles), though a few guests mentioned limited buffet variety or dirty tables on occasion.
Overall mixed: the property reliably serves the purpose of an airport stopover for many guests, but recurring issues (cleanliness, amenities, occasional poor transfers) lower the general satisfaction.
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