Name: City Express by Marriott Cancun
Address: Avenida Nichupte Supermanzana 8 Manzana 1 Lote 4, Cancún, 77500
Rating: 7.2

City Express by Marriott Cancun, Cancún | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSwimming poolPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

4-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Cancún, mx

Modern Hotel with Convenient Location

Renovated Accommodations and Amenities

The City Express Cancun offers modern and recently renovated rooms with light wood furnishings. Each room is equipped with air conditioning, a flat-screen cable TV, and a private bathroom. Guests can enjoy complimentary Wi-Fi, continental breakfast, and on-site parking during their stay.

Convenient Access to Beach Club and Activities

Located just a short drive away from Juárez Port and the beach, guests have easy access to a private beach club at km 3.2 of the hotel zone. The beach club offers a range of aquatic activities, a pool, sun chairs, DJ entertainment, volleyball, lockers, bathrooms, showers, and a sea-view restaurant. Additionally, guests have courtesy access to Jet Surf Beach Mexico Club.

Explore Nearby Attractions

Conveniently situated opposite Las Américas Shopping Centre, the hotel provides easy access to Juárez with direct routes to Isla Mujeres, Playa del Carmen, and Cancún Airport within a 35-minute drive. Book your stay now to experience the best of Cancun!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.2

Very Good

277 reviews

Highlights

+Clean rooms
+Good location
+Friendly staff

Could Improve

–Poor amenities
–Bad breakfast
–Need for renovation

Cleanliness7.2

Reviews mentioned clean rooms but noted maintenance issues.

Service7.7

Generally positive but some mentions of staff needing training.

Location8.7

Many reviews praised the excellent location.

Room Quality6.7

Rooms were described as small and poorly maintained.

Amenities6.2

Concerns over amenities like air conditioning and breakfast.

Value for Money7.2

Some felt the price was too high for the quality.

Food and Beverage6.7

Many comments indicated dissatisfaction with breakfast options.

Overall Experience7.2

Mixed experiences noted, but some enjoyed their stay.

Ginelyn

Family With Children · May 2026

overall is okay for 1 night stay

Liked:The Breakfast and early booking though I have to pay extra for it

Disliked:Bed are too small, no phone washroom are not that clean

via Nuitee

Ginalyn

Family With Children · May 2026

It was okay over all and the stuff was very helpful.

Liked:It was close to downtown

Disliked:My suite was broken door and I think the bed has bed bugs I was bitten.

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Novelo Olivera

Couple · Mar 2026

Liked:It was nice and Clean

Disliked:They overbooked the hotel and when I arrived I didn’t have a room (which was paid already). I called in advance to let them know I was going to arrive late at night. I also contacted them via email and booking message to inform them about this. However my room wasn’t available. They moved me to city express junior to a smaller room with only one bed (it was a reservation with two beds). While I was waiting hoping the error to be fixed.. one lady arrived to reception complaining about de A/C at her room which wasn’t working. A man also came complaining about missing money in his room. I do no recommend this hotel

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Yogita

Couple · Jan 2026

Horrible

Liked:Nothing

Disliked:Shower wasn’t working , key card didn’t work. No safe no fridge no proper breakfast

via Nuitee

Location

How to Find Us

Avenida Nichupte Supermanzana 8 Manzana 1 Lote 4

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please bring a printed copy of your booking confirmation with you when checking in. Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded. Please note that parking lots are limited. When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies. A deposit may be required at the property.

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