Name: BSEA Cancun Plaza Hotel
Address: Avenida Kukulkan Km. 19.5 Zona Hotelera, Cancún, 77500
Rating: 7.3

BSEA Cancun Plaza Hotel, Cancún | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Cancún, mx

Stunning Caribbean Views:

Enjoy breathtaking views of the Caribbean Sea from your room at BSEA Cancun Plaza Hotel, located right on Cancún’s beachfront.

Relax by the Pool:

Unwind in style at our hotel's 2 outdoor swimming pools, including an exclusive pool for adults, perfect for a peaceful retreat under the sun.

Delicious Dining and Convenience:

Indulge in Mexican-inspired cuisine and mouth-watering home-style pizzas at our Palapa thatched hut restaurant. Need supplies? Visit our mini-supermarket or take advantage of our parking facilities.

Book now for an unforgettable beachfront experience at BSEA Cancun Plaza Hotel, just minutes away from Cancún's vibrant city center and top attractions.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.3

Very Good

729 reviews

Highlights

+Beach and pool access
+Friendly staff

Could Improve

–Cleanliness issues
–Outdated facilities

Cleanliness6.6

Multiple reviews noted poor cleanliness and unkempt facilities.

Service7.6

Staff friendliness was noted positively, but service quality needs improvement.

Location8.6

Consistently praised for its beachside location and sea views.

Room Quality6.6

Many reviews indicated that rooms were outdated and poorly maintained.

Amenities7.6

While the pool was appreciated, overall amenities need updating.

Value for Money7.0

Fair pricing reported, but some felt overcharged for the quality provided.

Food and Beverage7.1

The restaurant service was criticized, affecting the overall experience.

Overall Experience7.4

Mixed feelings overall, with highlights on the location and views.

Douglas

Couple · Jun 2026

We will come back. 😃😃

Liked:Loved the pool and the onsite beachfront restaurant. Loved the cold AC

Disliked:Toilet required several flushes.

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Jordan

Solo Traveller · Jun 2026

Liked:The pool and the proximity to the beach is nice

Disliked:The sheets were dirty with stains each day

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Lapierre

Solo Traveller · May 2026

Liked:Where we needed to be.

Disliked:The taxi to the airport cost me 68.00 when I thought it was a gre shuttle from the airport. I would have freaking called an Uber.

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Marnie

Family With Children · May 2026

Hi I paid a security deposit for my room when I checked in on Jan 21 and upon checking out on Jan 24

Disliked:Hi I paid a security deposit for my room when I checked in on Jan 21 and upon checking out on Jan 24 they checked my room and I was told the amount would be put back on my account and I am checking now and I was not reimbursed. Please advise asap. Thx Marnie Hayes

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Location

How to Find Us

Avenida Kukulkan Km. 19.5 Zona Hotelera

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the property will pre-authorize the credit card for the amount of two nights in order to confirm the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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