Name: Ambiance Suites
Address: Avenida Tulum 227 Colonia Centro, Cancún, 97120
Rating: 7.9

Ambiance Suites, Cancún | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableRestaurantSwimming poolExercise/lap pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Cancún, mx

Modern Suites with Entertainment

Discover a stay of comfort and entertainment at Ambiance Suites in central Cancún. Our air-conditioned suites feature flat-screen TVs, DVD players, and free Wi-Fi for your enjoyment.

Convenient Location

Located just a 5-minute drive from the nearest beaches, Ambiance Suites offers easy access to Cancún's major hospitals, clinics, and the Mega Shopping Centre, all within a short distance.

Helpful 24-Hour Reception

Our dedicated staff is available 24/7 at the reception to assist you with information on exploring Cancún. Book your stay now at Ambiance Suites for a memorable experience.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.9

Very Good

1,777 reviews

Highlights

+Friendly staff
+Good location
+Clean amenities

Could Improve

–Poor cleanliness
–Room maintenance issues
–Noise disturbances

Cleanliness6.7

Several mentions of poor cleanliness and maintenance issues.

Service8.7

Staff were noted as friendly and attentive in multiple reviews.

Location8.7

Numerous reviews praised the excellent location of the hotel.

Room Quality7.1

Mixed reviews on room quality; some highlighted issues with humidity and broken amenities.

Amenities7.7

General satisfaction with amenities, though some issues mentioned with equipment.

Value for Money8.1

Guests felt the price was reasonable for the service and quality provided.

Food and Beverage8.2

Positive mentions of food quality, particularly breakfast.

Overall Experience8.1

Overall stay was satisfactory for many, with a few notable inconveniences.

Megan

Solo Traveller · Jun 2026

Not great.never again.

Liked:Staff were kind. Bed was comfortable

Disliked:For this price I expect more amenities like basic coffee and tea in the room and a kettle. Breakfast wasnt even included. Really poor hospitality compared to what we offer in south africa.

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Thiago

Couple · Jun 2026

Liked:The room is good for the price. It's good value for money if you're just passing through Cancun.

Disliked:They don't answer messages. Neither on WhatsApp nor on Booking.com. I forgot something important in the room and I've been trying to contact them since the day I left.

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luiza

Solo Traveller · May 2026

Always good

Liked:Another stay at Ambiance - another good one. You can easily reach Cancun center by walking, close to restaurants and shops, but without all the noise made by other tourists. Walking distance to local buses to catch a ride to the beaches. Staff is always nice and helpful.

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Alfredo

Couple · Apr 2026

Liked:Location, cleanliness

Disliked:Not much to offer

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Location

How to Find Us

Avenida Tulum 227 Colonia Centro

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply. Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. A deposit may be required at the property.

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