Akumal · MX

The Sens Riviera by Oasis

Name: The Sens Riviera by Oasis
Address: Km 252 Carret. Chetumal - Pto. Juárez - Akumal - 77780, Akumal, 77780
Rating: 7.1

7.1

Very Good107 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Akumal, MX

Luxurious Accommodation

The Sens Tulum Riviera by Oasis offers 5-star accommodation in Akumal, just 2.3 km from Akumal Beach. Guests can enjoy air-conditioned rooms with modern amenities including a flat-screen TV and a private bathroom.

Exceptional Dining and Service

Indulge in a buffet breakfast daily and savor delicious meals at the on-site restaurant and bar. With room service, a 24-hour front desk, and free WiFi, guests can expect top-notch service throughout their stay.

Convenient Location

Situated near popular attractions like Tulum Archeological Site and Chemuyil Beach, this non-smoking property also offers free private parking. Explore the Riviera Maya with ease, as the hotel is located just 54 km from Cozumel International Airport.

Book now for an unforgettable experience at The Sens Tulum Riviera by Oasis.

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Location

How to Find Us

Km 252 Carret. Chetumal - Pto. Juárez - Akumal - 77780

Akumal · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

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Akumal · MX

The Sens Riviera by Oasis

7.1

Very Good107 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Akumal, MX

Luxurious Accommodation

Exceptional Dining and Service

Convenient Location

Book now for an unforgettable experience at The Sens Tulum Riviera by Oasis.

Loading rooms and rates...

Guest Reviews

What Guests Say

7.1

Very Good

107 reviews

Highlights

+Beautiful beachfront with corals and good snorkeling
+Nice pool and modern, well-maintained facilities
+Comfortable, clean and well-air-conditioned rooms
+Extended restaurant hours and good buffet variety (per one review)
+Organized daily activities and excellent seaside massages

Could Improve

–Poor service at reception and staff rudeness; valet misconduct reported
–Food quality and diversity criticized; buffet repetition and some restaurants not open daily
–Small beach area and limited space for sports
–Weak evening entertainment and show quality
–Sunbed reservation issues (guests reserving chairs early and not using them)

Cleanliness8.0

Mentioned as clean and well maintained in the Portuguese review; overall rooms and public areas described as modern and tidy.

Service5.5

Mixed but leaning negative: French review reports poor reception staff and a valet incident; Portuguese review notes generally good service for activities and massages, but service issues are emphasized by the negative review.

Location8.7

Strong positive: excellent resort location, beachfront with corals and good snorkeling opportunities; overall location praised.

Room Quality8.0

Rooms described as comfortable, modern, clean and well air-conditioned in the Portuguese review.

Amenities7.2

Good facilities overall (pool, massages by the sea, organized activities) but some limitations noted (small sports area, parts of the resort older, weak evening shows).

Value for Money7.1

Not specifically discussed in the reviews; assigned the target overall rating.

Food and Beverage5.2

Mixed to negative: one review criticizes food quality, lack of variety and buffet repetition and restaurants not always open; the other notes good buffet variety but missing local fruits—overall below average.

Overall Experience7.1

Aggregate impression is mixed: good location, rooms and amenities but notable service and some F&B shortcomings, resulting in an overall average experience aligned with the target rating.

Leonid

Family With Children · Jul 2025

Liked:Pretty nice, definitely not a 5 star but a good choice for a family. If you like a night life skip it. If you want a quite hotel take it.

via Nuitee

Karla ANGELICA

Solo Traveller · Jul 2025

Secret jewel

Liked:Everything fine the special resturant could be for families not only for adults

via Nuitee

Sheikh

Family · May 2025

Liked:Staffs are friendly. Very good food options. Nice views and lots of amenities.

via Nuitee

Mario

· May 2025

Liked:The last night there were some electrical problems and the A/C don’t work properly

via Nuitee

Location

How to Find Us

Km 252 Carret. Chetumal - Pto. Juárez - Akumal - 77780

Akumal · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.