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TRS Yucatan Hotel - Adults Only

Akumal · MX

TRS Yucatan Hotel - Adults Only

8.8
Excellent469 reviews
  1. Hotel Collection
  2. /Hotels in Akumal
  3. /TRS Yucatan Hotel - Adults Only
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Akumal, MX

Sea Views and Private Beach Club

Enjoy breathtaking views of the sea from the comfort of your room at TRS Yucatan Hotel. With access to a private beach club, relax and unwind on the sandy shores while sipping on your favorite cocktail.

Luxurious Suites with Hydromassage Bath

Indulge in luxury with suites at the Royal Suites Yucatan by Palladium, offering garden views and a soothing hydromassage bath. Complete with a living area, sofa bed, and an iPod docking station, your stay is sure to be comfortable and convenient.

Dining and Recreation Options

Savor delectable meals and drinks at the hotel's two bars and restaurant. Take a dip in the pool or the crystal-clear waters of the private beach. Stay active at the fitness center or explore nearby attractions like Chichén Itzá and the Blue Cenote of Sammulá.

Book your stay at TRS Yucatan Hotel for an unforgettable adults-only getaway in Riviera Maya!

Loading rooms and rates...

Location

How to Find Us

Carretera Chetumal Km 259.5

Akumal · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Environmental fee not included - Payable at check in, per person,per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

469 reviews

Highlights

  • +Outstanding staff/service (butlers, responsiveness)
  • +Spacious ocean-view rooms
  • +Very clean rooms
  • +Large property with access to multiple hotels
  • +Infinity pool and strong sports activities
  • +Abundant food options and attractive cocktails (reported by some guests)

Could Improve

  • –Sargassum/seaweed affecting the beach
  • –Inconsistent food quality; some restaurants/buffet below average
  • –Small portions and reports of watered-down drinks
  • –Extra charges for restaurants and shows
  • –Distance from airport (~1h15)
  • –Limited entertainment for some (no pool parties, etc.)
Cleanliness9.1

Rooms repeatedly described as very clean; no significant cleanliness complaints in reviews.

Service9.6

Consistently praised: staff went above and beyond, highly responsive, excellent butler service remembered preferences.

Location8.3

Mixed: ocean-front rooms praised, but beach quality impacted by sargassum and the resort is ~1h15 from the airport; proximity to a clean beach is an issue.

Room Quality9.2

Rooms described as spacious, excellent, ocean-view and well appointed; multiple guests highlighted room quality.

Amenities9.0

Large, well-organized property with access to multiple hotels, great pools, sports activities and varied facilities; entertainment feedback is mixed.

Value for Money8.0

Mixed perceptions: several guests felt price was high relative to food/drink quality and noted extra charges, while others felt the overall experience justified the cost.

Food and Beverage7.6

Mixed to negative: multiple comments about below-average buffet/restaurant meals, small portions and watered-down alcohol, though some guests praised variety and cocktails.

Overall Experience9.6

Many glowing reports calling the stay exceptional and stating they would return; overall very positive despite food and seaweed issues.

Marisa

Solo Traveller · Sep 2026

7

Wonderful staff and rooms but not solo friendly

Liked:1. Exceptional Frontline Staff: Genuine credit and admiration go to every single staff member here, especially the butler team at Villa 65 (Patricia, Bely, and the team). They consistently went above and beyond, worked incredibly hard, and made me feel comfortable and cared for. 2.Chic Cabaret Production: The show itself on Day 2 was fantastic—high-energy, great performances, and wonderful service from the greeters and waitstaff. 3.Grounds & Wildlife: The resort is breathtaking and kept immaculate. Seeing the coatimundis (long-nosed raccoons), iguanas, lizards, and monkeys roaming the property was a true highlight. 4. Dining: For the most part, the food between room service and the à la carte restaurants was great.
Disliked:1. Severe Illness from Cabaret: A few hours after the Chic Cabaret show, I became violently ill with severe stomach issues (starting Thursday around 2:00 AM and lasting through check-out Monday). Whether it was the food, the high-sugar shots between sets, or the water, being bedridden wiped out my booked excursions and left me afraid to leave the room. To add insult to injury, basic OTC stomach medicine at the on-site shop was marked up to an outrageous $50 for something that costs $8 at home. 2. Unwelcoming for Solo Travelers: If you are traveling solo, think twice. The atmosphere is completely dominated by closed-off couples who avoid interaction. It feels deeply isolating, socially non-existent, and completely unbuilt for independent travelers looking for any community or casual entertainment. 3. Broken Resort Technology: The Grand Palladium app is practically useless. It only works for room service and housekeeping. Requesting a golf cart through the app failed every single time—There are no daily activity schedules in the app either; you are forced to rely entirely on manual WhatsApp messages from your butler. *A Complete Logistical Nightmare in One Night: My breaking point was an evening where every single system collapsed: Food: The buffet had virtually nothing edible, leaving me starving. Also NO signs at the Colonial trying to located said buffet. Misinformation: When asking where to get pesos for an excursion, staff gave me wrong directions, sending me on a frustrating wild goose chase across the sister properties just to find an ATM that actually dispensed local currency. Failing Transportation: After finally getting cash, the golf cart I caught stalled repeatedly on every minor incline. After 20 minutes of stalling, I had to hike 20 minutes across the complex in the dark—starving, sweating, and exhausted. Lockout: Reaching Villa 65 near tears, my RFID wristband key completely failed.

via Nuitee

Vera

Solo Traveller · Sep 2026

10

My best Resort experience

Liked:Wonderful, great selection of everything for the best brunch plus made to order stations
Disliked:All was great

via Nuitee

Kanesha

Couple · Aug 2026

4

Places was clean staff was helpful to many animals and bad smell I won’t return also extra fees once arrived

Liked:Very clean
Disliked:To many animals nothing in place for you to eat and relax peacefully. The resort is connected with a family resort I was unaware of also horrible smell not sure if it was the seaweed or the animals

via Nuitee

Anaya

Couple · Jul 2026

8
Liked:The staff went above and beyond to make sure we enjoyed our stay. Amazing responsiveness, took care of all of our needs, and were so friendly. We hope to be back soon!
Disliked:Location an hour and 15 mins airport. Food at buffet and some restaurants was below average

via Nuitee

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