Akumal · MX

Akumal Bay Beach & Spa Resort

Name: Akumal Bay Beach & Spa Resort
Address: Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760, Akumal, 77760
Telephone: +52 984 875 7500
Rating: 8.8

8.8

Excellent165 reviews

Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingPool umbrellasBilliards or pool table

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Free breakfast, Safe-deposit box at front desk

Location

Akumal, MX

Luxurious Spa Retreat

Indulge in massages, body treatments, and facials at the spa. Relax at the private beach or one of the 4 outdoor pools.

All-Inclusive Dining

Enjoy meals and beverages at dining establishments like Rodizio Grill. Sip cocktails at the beach bar and 3 other bars/lounges.

Convenient Amenities

Benefit from free Wi-Fi, concierge services, and 24-hour room service. Stay entertained with plasma TVs and iPod docking stations in the 310 air-conditioned rooms.

To experience this blissful escape at Akumal Bay Beach & Wellness Resort, book now!

Loading rooms and rates...

Location

How to Find Us

Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760

Akumal · MX

+52 984 875 7500

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). A deposit may be required at the property.

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Akumal · MX

Akumal Bay Beach & Spa Resort

8.8

Excellent165 reviews

Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingPool umbrellasBilliards or pool table

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Free breakfast, Safe-deposit box at front desk

Location

Akumal, MX

Luxurious Spa Retreat

Indulge in massages, body treatments, and facials at the spa. Relax at the private beach or one of the 4 outdoor pools.

All-Inclusive Dining

Enjoy meals and beverages at dining establishments like Rodizio Grill. Sip cocktails at the beach bar and 3 other bars/lounges.

Convenient Amenities

Benefit from free Wi-Fi, concierge services, and 24-hour room service. Stay entertained with plasma TVs and iPod docking stations in the 310 air-conditioned rooms.

To experience this blissful escape at Akumal Bay Beach & Wellness Resort, book now!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

165 reviews

Highlights

+Ocean view
+Friendly staff
+Clean facilities
+Consistent improvements

Could Improve

–Limited food variety
–Ongoing renovations

Cleanliness8.8

The hotel is described as very clean, which supports a high rating.

Service9.3

The staff is frequently praised for being amazing and very friendly.

Location9.3

Every room has an ocean view, adding significant value to the location.

Room Quality8.7

Renovated rooms are mentioned positively, indicating good room quality.

Amenities8.8

Amenities are generally enjoyed, although some renovations are currently underway.

Value for Money8.7

Overall experiences suggest satisfaction with the value received.

Food and Beverage7.8

Food quality is noted to be lacking in variety and freshness compared to past experiences.

Overall Experience9.1

Several guests express great satisfaction and a desire to return, reflecting a positive overall experience.

Harold

Partner · Oct 2025

Liked:The property was amazing it was so relaxing and welcoming. All the staff was very helpful except one staff at the buffet was kind of short but other than that all the other staff was wonderful we wanted to take some of them home with us especially Adriana. The staff at the Peruvian restaurant gave us the best service we have ever had at any restaurant. We went there on our anniversary and had such a special intimate time. I plan to go back. We really wanted to call out the Peruvian staff by name because they were so wonderful and we lost the card that had their names on it. We stayed September 13th through the 21st so it should be pretty easy for the resort to figure out the wonderful staff that we had. I hope all of the staff gets paid very well as it was superb service.

via Nuitee

vladislav

Partner · Sep 2025

Liked:Everything was great for us except probably the food is good quality ,but boring .Thank you anyway.

via Nuitee

Sean Lee

· Sep 2025

Liked:Every room in the facility has an ocean view. I've stayed here numerous times and it never disappoints. They are consistently upgrading and improving the property. The staff is amazing. I've never had a bad experience here. If I could give them 10 Stars I would.

via Nuitee

Diana

· Sep 2025

Liked:The best thing is the ocean view and the magic of Akumal bay . It is quiet and safe . The staff working for over 10 years in this resort are very nice and helpful . The new hires kids from the block not so helpful . The food : bufet dinner and lunch not great . Too much cheap Chinese rice food , cheap paella, cheap pizza , cheap gelatin deserts. It used to be amazing Mexican fresh authentic food ten years ago .

via Nuitee

Location

How to Find Us

Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760

Akumal · MX

+52 984 875 7500

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.