Akumal · MX

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Name: Grand Sirenis Riviera Maya Resort & Spa - All Inclusive
Address: Zona Costera K256, Akumal, QROO, 77710, Akumal, 77710
Telephone: +52 984 875 1700
Rating: 8.6

8.6

Excellent205 reviews

Free self parkingPool umbrellasBilliards or pool tablePool sun loungersWheelchair-accessible poolFull-service spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, Gift shops or newsstand, Shopping on site, Golfing nearby, Hiking/biking trails nearby

Location

Akumal, MX

Spa and Outdoor Activities

Indulge in body treatments and facials at the spa, then relax by one of the 3 outdoor swimming pools or enjoy the private beach.

All-Inclusive Dining and Drinking Options

Choose from 10 restaurants, a coffee shop, beach bar, poolside bar, or one of the 11 bars/lounges. Don't miss the complimentary buffet breakfast served daily.

Luxurious Accommodations

Stay in one of the 934 guestrooms with private spa tubs, Smart televisions, and private balconies. Enjoy amenities like wireless internet, cable programming, and designer toiletries.

Book your stay at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive for a waterfront experience near top attractions like Akumal Beach and Xel-Há Park.

Loading rooms and rates...

Location

How to Find Us

Zona Costera K256, Akumal, QROO, 77710

Akumal · MX

+52 984 875 1700

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
A car is recommended for transportation to and from this property.
A deposit may be required at the property.

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Akumal · MX

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

8.6

Excellent205 reviews

Free self parkingPool umbrellasBilliards or pool tablePool sun loungersWheelchair-accessible poolFull-service spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, Gift shops or newsstand, Shopping on site, Golfing nearby, Hiking/biking trails nearby

Location

Akumal, MX

Spa and Outdoor Activities

Indulge in body treatments and facials at the spa, then relax by one of the 3 outdoor swimming pools or enjoy the private beach.

All-Inclusive Dining and Drinking Options

Choose from 10 restaurants, a coffee shop, beach bar, poolside bar, or one of the 11 bars/lounges. Don't miss the complimentary buffet breakfast served daily.

Luxurious Accommodations

Stay in one of the 934 guestrooms with private spa tubs, Smart televisions, and private balconies. Enjoy amenities like wireless internet, cable programming, and designer toiletries.

Book your stay at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive for a waterfront experience near top attractions like Akumal Beach and Xel-Há Park.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

205 reviews

Highlights

+Great service
+Excellent food and beverage options
+Clean rooms
+Friendly staff

Could Improve

–Location is far from Tulum
–Cleaning issues in some areas

Cleanliness7.7

Some areas of the resort need cleaning attention as mentioned in the reviews.

Service9.2

General consensus on the service being excellent and staff being friendly.

Location7.7

Location was mentioned as being quite far from Tulum, affecting convenience.

Room Quality9.2

Positive sentiments expressed about room quality, particularly with views and jacuzzi.

Amenities8.7

Amenities like the spa, dolphin experience, and restaurants were positively received.

Value for Money8.7

Guests mentioned good pricing for amenities and overall experience, though some complained about shuttle costs.

Food and Beverage8.7

Food options were generally praised; however, mentioned pressure for membership.

Overall Experience8.8

Overall guest sentiment was positive despite minor complaints.

Joseph Robert

Family · Oct 2025

Liked:Edgar manager on duty was absolutely the best. He made sure our family was very comfortable and happy. He never disappoints thats the reason why we continue to come back and we make sure to tell our friends and family about this resort. Diana supervisor at the front desk made our check in very smooth. Walking into the resort after a long flight its always a pleasure to receive a warm welcome and thats what she and her staff jesus, Fernando, and i can not forget Erik Medina from guest services. He was amazing, always very attentive to our needs. David Baak from the buffet is the most caring and sweet young man we always look forward to seeing him. Cecilio from the sports center was amazing. He took us out on a bike tour around the property which was fun and informative after we did archery with him which was so much fun. Honestly there was no need to leave the resort. Leydi and lucia the two young ladies from the pool area including the rest of the pool staff were great. Bartenders at both pools were very hands on and friendly. Gigi,Eric and of course Bacon were absolutely the best. From volleyball ,exercise and playing bingo on raining days in the lobby they made sure we were never bored. The whole staff at this amazing resort from house keeping to concierge were amazing. My family and friends will definitely be back.

via Nuitee

Joseph Michael

· Oct 2025

Liked:The room was amazing, clean and stocked with coffee ,beer and water soda cant wait to go back

via Nuitee

Shaquille

Family · Oct 2025

Liked:Had fun with my fiancé and 2-year-old. Enjoyed my stay. Many shows and all kinds of great drinks and activities to do. Also a lot of food options.

via Nuitee

Marc

Partner · Oct 2025

Liked:Amazing resort, 10/10! It was so great that we extended our stay. The food and drinks were wonderful, room was nice, and how can you have a bad day in a lazy river? Juan with guest services made the trip, he was extremely attentive and booked all our dinner reservations for us. He checked in with us daily and was always there to answer our questions. We will be back!

via Nuitee

Location

How to Find Us

Zona Costera K256, Akumal, QROO, 77710

Akumal · MX

+52 984 875 1700

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
A car is recommended for transportation to and from this property.
A deposit may be required at the property.

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