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Serenity Authentic Glamping Tulum

Xpu Ha · MX

Serenity Authentic Glamping Tulum

9.2
Exceptional281 reviews
  1. Hotel Collection
  2. /Hotels in Xpu Ha
  3. /Serenity Authentic Glamping Tulum
Self parking (surcharge)Offsite parking discounted rates availableSecured parkingOffsite parking discounted rates availableParkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Television in common areas, Front desk (limited hours), Free wired internet, Scuba diving on site, Snorkeling on site, Self parking (surcharge)

Location

Xpu Ha, MX

Luxurious Tented Camp in the Heart of Nature

Surrounded by Native Jungle: Immerse yourself in the beauty of the native jungle while enjoying the comfort of king and queen size beds, colonial-style furniture, and modern en suite bathrooms.

Abundance of Activities: From snorkeling to diving, there is no shortage of exciting activities to partake in. Explore the surroundings with the help of the destination expert desk and make unforgettable memories.

Convenient Location: Just a stone's throw away from Xpu-Ha beach and a short distance from Playa del Carmen and the Tulum archaeological site, our property offers the perfect blend of tranquility and accessibility.

Book now to experience the ultimate luxury camping getaway amidst nature's embrace.

Loading rooms and rates...

Location

How to Find Us

Carretera Federal Xpu-Ha Km 265 Lote 6

Xpu Ha · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay. Early departures or unused nights are non refundable during all seasons. Please note that activities and services at the beach club have an extra charge per person. - . Children aged 3 years and older pay the adult rate. Extra pax charge of $25 USD per night. - Children under the age of 11 are not accepted. Children 12 years and up can stay with an additional cost of $35 USD per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

281 reviews

Highlights

  • +Spacious, comfortable tents/lodges
  • +Excellent bedding and room comfort
  • +Close to a beautiful beach and beach club access
  • +Nice pool and pleasant jungle/mangrove setting with wildlife
  • +Friendly and attentive staff
  • +Reasonable price / good value for location
  • +Unique, atypical glamping experience

Could Improve

  • –Noise from nearby main road/highway and neighboring resort (evenings and nights)
  • –Restaurant/dinner quality disappointing and limited dining options
  • –Spa bathtub/jets issues and some maintenance needed
  • –Pool/beach club can feel crowded and may require consumption; limited sunbeds
Cleanliness9.7

Multiple reviews mention very clean tents and lodges and daily small attentions in rooms, indicating high cleanliness standards.

Service9.6

Staff described as friendly and welcoming (explicit praise for reception/Alejandra); earplugs provided when noise is an issue, showing attentive service.

Location8.6

Excellent proximity to a beautiful beach and set in mangrove/jungle (positive), but repeatedly noted as near a main road/large resort causing noise and evening music (negative).

Room Quality9.8

Tents/lodges described as very spacious, comfortable, well equipped with excellent bedding and good storage — overall excellent room quality.

Amenities8.8

Good pool and beach club access; hammock/wildlife experiences appreciated. Some amenities issues noted (spa bathtub jets clogged, limited sunbeds at pool, maintenance needed).

Value for Money9.6

Several reviews call the tariff reasonable for the location and recommend the place; overall seen as good value especially for beach access outside big complexes.

Food and Beverage7.7

Mixed to negative comments: breakfast generally OK or good, but multiple guests reported dinner/restaurant quality is disappointing and limited dining options.

Overall Experience9.8

Guests repeatedly describe a unique, atypical and relaxing glamping experience, recommend the property, and note memorable wildlife and atmosphere despite some noise and dining drawbacks.

fab

Family With Children · Mar 2026

10

Very relaxing

Liked:Close to a beautiful beach

via Nuitee

Guerraggio

Family With Children · Mar 2026

6
Disliked:The restaurant does not have great food

via Nuitee

Urte

Couple · Feb 2026

8

Nice geataway to jungle vibes

Liked:Nice getaway from the city, you can feel a little bit jungle vibe. The staff were friendly and helpfull. A lot of reviews were about the noise, but we didn’t hear any cars or road noise.
Disliked:The surroundings were a little bit trashy. The camp itself is already a bit outdated. Beachclub is a toral disaster - trashy, smelly, noisy and even you have a free access to it, you still need to pay for a sunbed.

via Nuitee

Mara

Extended Group · Jan 2026

10
Liked:Beautiful property a stones throw from the beach.

via Nuitee

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