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Barceló Maya Tropical - All Inclusive

Xpu Ha · MX

Barceló Maya Tropical - All Inclusive

8.6
Excellent704 reviews
  1. Hotel Collection
  2. /Hotels in Xpu Ha
  3. /Barceló Maya Tropical - All Inclusive
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Xpu Ha, MX

Luxurious All-Inclusive Beach Resort

Direct Beach Access and Family-Friendly Activities

Immerse yourself in the beauty of lush rainforests and pristine beaches at the Barcelo Maya Tropical Beach resort. With 3 swimming pools, a nightclub, and a wedding chapel, there's something for everyone in the family to enjoy.

Variety of Dining Options and Recreational Activities

Indulge in a culinary journey with 7 dining options, 6 lounges, and a swim-up bar. Stay entertained with nightly performances and take part in recreational sports like volleyball, aerobics, snorkeling, and mini golf.

Convenience and Entertainment

From on-site shops to volleyball courts, this resort has it all. Unwind with a cocktail in hand or dance the night away at the nightclub. Your unforgettable stay awaits at the Barcelo Maya Tropical Beach resort.

Loading rooms and rates...

Location

How to Find Us

Carretera Chetumal Puerto Juarez Km. 266

Xpu Ha · MX

+52 984 875 1500

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please take note - You must show a valid photo ID and credit card upon check-in. - Special requests are subject to availability at check-in. - Special requests cannot be guaranteed and may incur an additional charge. The maximum amount for any cash payment is $1,500. - If a reservation is made with 11 rooms or more, the property may contact guests to request payment within 72 hours to guarantee the reservation. - If you are traveling with children under 11 years of age, you must select a specific rate that includes children to ensure that the correct amount is paid, all children pay. Children between 2 and 11 years old must pay a supplement at the reception upon arrival if they are not included in the rate of your reservation. - Guests are required to show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges. In the Superior Room, the hotel reserves the right to assign any of the 4 hotels that have the same room category: Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial or Barceló Maya Tropical.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

704 reviews

Highlights

  • +Great family activities
  • +Variety of dining options

Could Improve

  • –Rocky beach entrance
  • –Competition for sunbeds
Cleanliness8.1

No specific mention of cleanliness, hence rated lower due to potential beach rocky entrance.

Service9.1

Service was noted as good throughout the reviews, especially during check-in.

Location8.6

Beach location great for snorkeling and activities.

Room Quality8.6

Rooms mentioned as great with comfy beds.

Amenities8.7

Wide range of activities available catered to all ages.

Value for Money8.6

General sentiment indicates good value given the experiences.

Food and Beverage8.7

Food was enjoyable with various options available.

Overall Experience8.8

Overall great experiences shared across reviews.

Solanie Alvarado

Extended Group · Oct 2026

2

Barcelo inform and refund your clients if you know you will not give them what they reserved.

Disliked:I booked my 5 rooms at Barcelo Tropical, when I reach they told me they have me booked at Maya Beach. I did not pay for this cause colonial and tropical is better than Maya beach. I asked them to at least move me to colonial but they refused. Barcelo Maya beach is the lowest in all the categories even the fountain of the pool was not working. The beach was not clean as compared to the beach at colonial. Beside my room was noisy I call the front desk and nothing was done about it. This is my 3rd time visiting this resort and i know that Maya beach is the lowest and worst categories as compared to colonial and tropical. I have never booked Maya beach because of this same reason. I feel they stole from me my money and my expectation. I feel disappointed that i do not plan to return again to this resort. That change was not called for.

via Nuitee

patriziacM8737KH

NONE · Aug 2026

10

Excellent, restful, and fun getaway

Liked:Great location - midway between Play & Tulum. Beautiful resort with idyllic grounds, great food, gorgeous beach, and lots of things to do (or not!).

via tripadvisor

dev695

NONE · Aug 2026

8

Family Visit

Liked:It was a first visit for Cancun and great Experienced. Lot of activities through out Barcelo Resorts.

via tripadvisor

alexahsantos99

NONE · Aug 2026

10

Best vacation for a great price

Liked:Came here for a bachelor/bachelorette party and the ambience, the staff were all very nice and the activities that they had on site and offsite were so worth it

via tripadvisor

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