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Barceló Maya Caribe - All Inclusive

Xpu Ha · MX

Barceló Maya Caribe - All Inclusive

9
Exceptional426 reviews
  1. Hotel Collection
  2. /Hotels in Xpu Ha
  3. /Barceló Maya Caribe - All Inclusive
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Xpu Ha, MX

Luxurious Accommodations

Experience the ultimate comfort at the Barcelo Maya Caribe Beach, nestled in the stunning Mayan Riviera.

Family-Friendly Activities

From Pitch and Putt to a Kids Club, there's something for everyone in the family to enjoy, making it a perfect destination for a memorable family vacation.

Diverse Dining Options

Indulge in a variety of culinary delights at our many dining venues, ensuring that every palate is satisfied during your stay.

Book now and create unforgettable memories at the Barcelo Maya Caribe Beach!

Loading rooms and rates...

Location

How to Find Us

Carretera Chetumal Puerto Juarez Km. 266

Xpu Ha · MX

+52 984 875 1500

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Check-In Requirements: Guests must present a valid photo ID and credit card upon check-in. Special requests are subject to availability at check-in and cannot be guaranteed. Additional charges may apply. Payment Information: The maximum amount allowed for any cash payment is $1,500. For reservations of 11 rooms or more, the property may contact guests within 72 hours of booking to request payment in order to guarantee the reservation. Children Policy: If you are traveling with children under 11 years of age, you must select a specific rate that includes children to ensure the correct amount is paid. All children pay. Children between 2 and 11 years old who are not included in the rate of your reservation must pay a supplement at reception upon arrival. Superior Room Information: For Superior Room bookings, the hotel reserves the right to assign any of the 4 hotels with the same room category: Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial, or Barceló Maya Tropical.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

426 reviews

Highlights

  • +Family-friendly
  • +Beautiful beach

Could Improve

  • –Inconsistent service
  • –Repetitive food
Cleanliness8.6

Generally clean, but complaints about inconsistency in service impacting the overall cleanliness experience.

Service9.6

Good service reported, though some complaints regarding staff attentiveness and efficiency.

Location9.7

Beautiful beach and environment for families, making it a desirable location.

Room Quality8.6

Rooms are satisfactory but concerns about mini fridge stocking and maintenance.

Amenities8.6

Some amenities have been cut, leading to disappointment for returning guests.

Value for Money9.6

Many guests feel they received good value, especially for family-oriented features.

Food and Beverage8.1

Repetitive food choices and quality issues reported, though some enjoyed the variety.

Overall Experience9.1

Mixed experiences; while many loved it, significant issues reported by returning guests.

Mike

Solo Traveller · Aug 2026

9
Liked:The atmosphere, the friendly staff, food, pools, rooms was great. I really got value for money. I plan to do a third trip.
Disliked:The bathroom are too slippery and dangerous when wet. I almost fell. Im talking about the outdoor bathroom near the pools. All so the scenery is nice but its a lot of walking and my parents wouldn't be able to do it. The bathroom in our rooms are very small and has limited space.

via Nuitee

Ron

Solo Traveller · Aug 2026

9
Liked:Pools, food
Disliked:Old rooms, crack bath. small queen beds

via Nuitee

Victor

Solo Traveller · Aug 2026

10

Great experience

Liked:Great service, specialty restaurants were really good!!
Disliked:The restroom in the room was a little smelly

via Nuitee

timust71

NONE · Aug 2026

8

Great Holiday

Liked:The complex was lovely, the staff were brilliant a real asset to the Barcelo. The restaurants are good but the food in the self service restaurants could be better by changing the selection more often and replenishing the food more often.

via tripadvisor

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