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Courtyard by Marriott Waterloo St. Jacobs

Waterloo · ca

Courtyard by Marriott Waterloo St. Jacobs

8.6
Excellent441 reviews
  1. Hotel Collection
  2. /Hotels in Waterloo
  3. /Courtyard by Marriott Waterloo St. Jacobs
RestaurantSnack bar/deliConcierge serviceFitness facilities (surcharge)Non-smoking roomsAir conditioning

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Pets allowed, Lift / Elevator

Location

Waterloo, ca

Convenient Location

Centrally located between Waterloo and St Jacobs, the Courtyard by Marriott Waterloo St. Jacobs offers easy access to popular attractions like St Jacobs’ Market and Bingemans Funworx.

Modern Amenities

Each guest room features a flat-screen TV, microwave, fridge, and free Wi-Fi for ultimate convenience. The stylish rooms with red accents and wood furnishings create a cozy atmosphere, with select rooms even offering a fireplace for added comfort.

Dining and Recreation

Guests can enjoy delicious meals at The Bistro & Lounge for breakfast and dinner, as well as grab a cup of coffee from the lobby throughout the day. Stay active at the on-site fitness centre, providing a great way to unwind after a day of exploring.

Experience comfort and convenience at Courtyard by Marriott Waterloo St. Jacobs - book your stay now!

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Location

How to Find Us

50 Benjamin Road East

Waterloo · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

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COURTYARD BY MARRIOTT WATERLOO ST. JACOBS

Guest Reviews

What Guests Say

8.6

Excellent

441 reviews

Highlights

  • +Clean room
  • +Friendly staff
  • +Good location

Could Improve

  • –High price
  • –Cleanliness issues
  • –Lumpy mattress
Cleanliness8.4

Some guests reported cleanliness issues, including a bad smell and lack of toiletries.

Service9.4

Numerous reviews praised the staff for being friendly and attentive.

Location9.4

The hotel is conveniently located near St. Jacob's market and dining options.

Room Quality7.9

Some reviews mentioned concerns with room comfort and the condition of facilities.

Amenities8.4

Amenities were generally adequate but with some critiques on breakfast options.

Value for Money7.9

Guests felt the hotel was expensive relative to offerings and some amenities.

Food and Beverage8.4

Breakfast received positive comments but some guests found it lacking.

Overall Experience8.9

The overall experience was good, with some reservations about specific details.

Jeanie

Couple · May 2026

4

Breakfast was the only great thing. Would not recommend this property.

Liked:The breakfast was the best part of the stay. The food was excellent. The staff were very friendly and helpful.
Disliked:The heat did not work the first night. They did get it going eventually. The room was not cleaned well the second day. The bathroom was not cleaned or restocked. Coffee and tea was not re stocked. The only thing the did was make te bed.

via Nuitee

Joanne

Couple · Apr 2026

10

We have found our favourite hotel to stay at in Waterloo! Always a pleasure to be at the Courtyard Marriott!

Liked:The people are so friendly and the food at the Bistro was fantastic! Front desk staff, restaurant staff and cleaning staff were all tiop notice!
Disliked:Nothing to note

via Nuitee

Nate

Couple · Apr 2026

10

Showers were amazing bed felt amazing

Liked:The beds
Disliked:Nothing

via Nuitee

Andrew

Solo Traveller · Apr 2026

10

Great hotel with large rooms

Liked:Large rooms with large TV and spacious bathroom
Disliked:Nothing

via Nuitee