
Tulum · MX

Tulum · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms
Location
Tulum, MX
Luxurious Tropical Getaway
Outdoor Pool and Spa: Enjoy a refreshing dip in the outdoor pool or indulge in a rejuvenating spa treatment amidst lush tropical gardens.
Beachfront Location: With direct beach access and stunning views of the sea, Ana y Jose Charming Hotel & Spa offers the perfect seaside retreat just minutes away from Tulum’s ancient Maya ruins.
Mexican Hospitality and Cuisine: Immerse yourself in the vibrant Mexican culture with stylish suites featuring traditional décor, a terrace bar with sea views, and a restaurant serving delicious Mexican dishes made from locally sourced ingredients.
Experience the beauty of Tulum and unwind in luxury at Ana y Jose Charming Hotel & Spa. Book your stay now for an unforgettable tropical escape.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Guest Reviews
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413 reviews
Highlights
Could Improve
Cleanliness is not mentioned in the reviews; assume standard-to-very-good quality for this hotel tier.
Repeatedly and enthusiastically praised by name (William/Wiliam, Maria, Jose, Ana, etc.) as attentive, friendly and professional.
Generally described as beachfront/tropical and scenic, but one reviewer explicitly noted the location was not liked and that there are better locations, so score is slightly reduced.
Accommodations described as 'incredibly beautiful' and comfortable; positive remarks about the setting and atmosphere.
Pool area, beach club, sun loungers and towel service are highlighted as excellent and relaxing; day-pass and beach access praised.
Multiple comments indicate the visit was 'worth it' and guests would return, suggesting strong perceived value.
Food repeatedly praised as delicious and exceeding expectations (fish tacos, fajita steak, cocktails); restaurant service described as exceptional.
Headlines and multiple reviews describe the stay as 'Perfect', 'Lovely', and highly recommendable; overall sentiment is very positive.
Amin
Couple · Sep 2026
Relaxation
via Nuitee
elizabethfL9566EP
Couples · Aug 2026
An Unforgettable Stay
via tripadvisor
Marlies14
Family · Aug 2026
One of the best Boutique Hotels in Tulum
via tripadvisor
kaif859
Family · Aug 2026
Sat down had great food and people serving and the food was amazing once it came
via tripadvisor