Wyndham Sao Paulo Paulista

Multiple reviews report poor maintenance: leaking, mold smell in a room, old/toilet issues and low-quality bed linen—overall below standard for this property.

Service is mixed: several complaints about rude staff, booking/communication failures and an absurd charge for borrowing a spoon, but some guests praise the manager's responsiveness and agile atendimento.

Consistently praised: 'ao lado da Avenida Paulista' and 'localização... ótima/nota 10' — location is a clear strong point.

Mixed room quality: reports of old, poorly maintained rooms, doors not opening and maintenance problems, but at least one guest highlighted an excellent bed/mattress and a pleasant room when upgraded.

Amenities problems noted: no electrical outlet to charge, lack of toiletries (no shampoo), noisy frigobar and heating issues—amenities underperform.

Perceptions vary but several guests mention good cost-benefit and acceptable rates when booking late; overall value is seen more positively than other operational aspects.

Mixed F&B reports: some guests enjoyed a varied/tasty breakfast, while others complained it was very bad or had stale breads and slow hot-item replenishment.

Overall impressions are mixed but buoyed by an excellent location and some strongly positive stays; operational and cleanliness issues reduce consistency but several guests still had good experiences.