Mercure São Paulo Nações Unidas

Multiple guests explicitly praised room cleanliness and housekeeping (e.g., 'limpo', 'Limpeza'). Some reports of dust/mud from external works affecting areas around the hotel, but in-room cleanliness is generally rated highly.

Staff repeatedly described as cordial, attentive and helpful ('funcionários super atenciosos', 'equipe bem solicita'). Consistent positive comments about front-desk and service justify a high score.

Location is normally praised as very good and convenient for events, but numerous reviews note major construction in front of the hotel that impairs access, causes noise and mud, lowering this score.

Guests cite spacious, comfortable and well-equipped rooms (kitchen, closet, good toiletries) but also mention aging corridors/carpets, need for renovation and occasional maintenance failures (broken fridge), producing a mixed but slightly above-average rating.

Positive notes on in-room amenities (kitchen, closet, toiletries, climate control). However, missing pool heating and impacts from external works (dust/mud) reduce the effective amenities experience.

Many guests felt the basic hotel offering (location, breakfast, room) was good for the price, but complaints about expensive restaurant dishes and small portions lower perceived value somewhat.

Breakfast is frequently described as 'excellent' and varied. Some criticisms of the hotel restaurant (slow service, pricey and small portions) balance the strong breakfast feedback.

Despite frequent construction-related access issues, a large number of guests report an overall excellent stay, mentioning they'd return and praising consistency (staff, breakfast, quiet rooms). Overall sentiment is very positive.