Name: Mercure São Paulo Grand Plaza Paulista
Address: R. Leôncio De Carvalho, 201 - Jardins, São Paulo, SP, 04003-010, São Paulo, 04003-010
Telephone: 55-11-2627-6700
Rating: 7.8

Mercure São Paulo Grand Plaza Paulista | Member Rates | Dyme

Free WiFiWheelchair accessible parkingCovered parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantFree newspapers in lobby

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, Proposal/romance packages available, No single-use plastic straws, Comprehensive recycling policy, No single-use plastic stirrers, No single-use plastic water bottles

Location

São Paulo, BR

Explore ultimate comfort and convenience at Mercure São Paulo Grand Plaza Paulista, where city vibrancy meets stylish lodging.

Recreation and Relaxation

Unwind after a day of exploration in our rejuvenating sauna or work up a sweat at our modern fitness center. Enjoy the freedom to rent bicycles for a fun and active adventure around the city.

Dining Delights

Savor delectable international cuisine at our Grand Plaza restaurant, complete with a bar/lounge. For those cozy nights in, room service is available for your convenience.

Comfort at Your Fingertips

Each of our 165 well-appointed guestrooms boasts a private balcony, minibar, and complimentary Wi-Fi, ensuring you can relax in style while staying connected.

Experience the best of São Paulo; book your stay now and make unforgettable memories!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

121 reviews

Highlights

+Attentive staff
+Great location

Could Improve

–Maintenance issues
–Poor room quality
–Limited breakfast options

Cleanliness6.6

Several comments about poor maintenance and cleanliness issues were noted.

Service9.6

The staff is described as attentive and professional.

Location10.0

The hotel is conveniently located near Avenida Paulista.

Room Quality6.1

Comments indicate outdated furniture and maintenance problems.

Amenities7.1

Limited functionality with only one elevator working.

Value for Money6.5

Multiple reviews suggest it does not meet expectations for the price.

Food and Beverage7.6

Breakfast options were considered limited and unvaried.

Overall Experience8.9

Overall sentiment reflects a mix of positive and negative experiences.

Marcelo

Family With Children · Jul 2026

Liked:Staff where so nice, specially the housekeeping our room was clean all the time.

via Nuitee

Carlos

Extended Group · Jun 2026

There could be a lot of improvement to make

Liked:Wifi was terrible; I was unable to work. That's really a shame because of the status of the hotel. The room always had some sort of bad smell all the time.. They stop serving breakfast at 10 am, that's very bad and non convenient Other than that, the hotel was good for the value, and the location is really good

Disliked:Read above

via Nuitee

Vilma Venta

Solo Traveller · May 2026

poor wifi, good location

Liked:location

Disliked:wifi

via Nuitee

Location

How to Find Us

R. Leôncio De Carvalho, 201 - Jardins, São Paulo, SP, 04003-010

São Paulo · BR

55-11-2627-6700

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Explore More