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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center

Rogers · us

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center

8.8
Excellent732 reviews
  1. Hotel Collection
  2. /Hotels in Rogers
  3. /Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center
Paid WiFiParkingSecured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Free beach shuttle, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Rogers, us

Connected to John Q. Hammons Center and Pinnacle Hills Promenade

Experience convenience at its best with our prime location connected to the John Q. Hammons Center and a stone's throw away from the Pinnacle Hills Promenade mall.

Complimentary Breakfast and Evening Reception

Start your day right with a free cooked-to-order breakfast and wind down in the evening with our manager's reception, all on the house.

Indoor Pool, Fitness Center, and Spa

Relax and rejuvenate with our indoor pool, spacious fitness center, and full-service spa. Whether you want to work out or unwind, we have you covered.

Book now to enjoy these fantastic amenities at Embassy Suites Northwest Arkansas-Hotel, Spa & Convention Center.

Loading rooms and rates...

Location

How to Find Us

3303 Pinnacle Hills Parkway

Rogers · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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EMBASSY SUITES NORTHWEST ARKANSAS - HOTEL, SPA & CONVENTION CENTER

Guest Reviews

What Guests Say

8.8

Excellent

732 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Good breakfast options

Could Improve

  • –Cleanliness issues
  • –High parking fees
  • –Inconsistent room quality
Cleanliness8.3

Multiple reviews mention cleanliness issues, particularly with bathrooms and mold.

Service9.7

Guests felt staff were polite and helpful, contributing positively to the experience.

Location9.8

Location is frequently highlighted as excellent, especially for event access.

Room Quality8.2

Concerns about rooms not matching bookings and some dissatisfaction with room changes.

Amenities8.8

Some positive mentions of amenities, though pool size and lack of a hot tub disappointed some.

Value for Money8.2

Many comments highlight high costs, particularly for parking and room rates.

Food and Beverage8.8

Positive reviews about breakfast and food options, but also some criticisms.

Overall Experience8.7

Mixed overall experience; while some guests enjoyed their stay, others faced significant issues.

Brad

Couple · May 2026

1

attempted to cancel my reservation within the allowed timeframe but never received any response. I called, messaged, an

via Nuitee

Phillip

Couple · Apr 2026

1

Apparently the room I was given wasn’t meant to rented out since it had leaky faucets

via Nuitee

Greg

Couple · Apr 2026

9

As always an excellent stay.

Liked:Mostly quiet and got a voucher for 2 free drinks! Location was prime since its connected to the conference center.
Disliked:The wait for the bar was pretty lame. Probably needed more servers at the peak times.

via Nuitee

Sheryl

Couple · Mar 2026

10
Liked:Service

via Nuitee