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The Jefferson Hotel

Richmond · US

The Jefferson Hotel

9.8
Exceptional243 reviews
  1. Hotel Collection
  2. /Hotels in Richmond
  3. /The Jefferson Hotel
Free WiFiWheelchair accessible parkingSelf parking (surcharge)RV, bus, truck parking (surcharge)Secured parkingWheelchair-accessible van parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Conference space

Location

Richmond, US

Luxurious Accommodations and Amenities

Unwind with massages and facials at the indoor pool or fitness center. Enjoy complimentary Wi-Fi, concierge services, and onsite dining at Lemaire Restaurant.

Business and Event Facilities

Take advantage of the 24-hour business center, conference space, and train station pick-up service. With 19 meeting rooms and prime location near Richmond's business district, the hotel is perfect for events.

Central Location

Situated steps from Virginia Commonwealth University and key attractions, The Jefferson Hotel offers convenience and luxury. Book now for a memorable stay in Richmond.

Loading rooms and rates...

Location

How to Find Us

101 West Franklin Street, Richmond, Virginia, 23220

Richmond · US

+1 804-788-8000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.8

Exceptional

243 reviews

Highlights

  • +Exceptional service
  • +Beautiful settings
  • +Luxurious accommodations

Could Improve

  • –Bar closed at 11pm
Cleanliness9.6

Rooms were very clean and elegantly appointed.

Service10.0

Staff goes out of their way to make you feel welcome.

Location10.0

Convenience of location is outstanding.

Room Quality10.0

Rooms were spacious and well-appointed with luxurious bathrooms.

Amenities9.6

Amenities such as transportation and a full gym and spa were great.

Value for Money9.6

Cost seemed reasonable for the area.

Food and Beverage9.6

Wonderful food in the restaurant.

Overall Experience10.0

An amazing experience with a desire to return.

clairemC5031KQ

Friends Getaway · Feb 2026

10

A wonderful historic hotel

Liked:This historic hotel was built in 1895 by Lewis Ginter, who also developed the wonderful Lewis Ginter Botanical gardens in town. The rotunda in the entryway is stunning, with beautiful stained glass windows. I booked directly with the hotel, which got me free parking in a secure lot right across the street. Our room was lovely and spacious, with high ceilings. There was a little room between the bedroom and the bathroom with a desk and a dressing area. The large bathroom had s full sized tub with a picture window looking out onto the city, a large walk in shower and separate toilet area. Check out the gift shop on the lower level. The lady in the shop can tell you the story of the four alligators who lived in the pond inside the hotel for forty years. Travelers would be going north from Florida with their pet alligators and a few got left at the hotel. The bellhops would find them lounging on the couches in the morning and would shoo them back into the pond. There is also an interesting history of the hotel near the gift shop. Many interesting people have stayed at the hotel. There is a very nice indoor pool, but the water was really cold. A great property with a lot of character.

via tripadvisor

TammyM4311

Family · Jan 2026

10

Fantastic Christmas Vacation

Liked:Our family took a Christmas trip to the Jefferson Hotel in Richmond, Virginia, known for its beautiful architecture and rich history. Upon arrival, we were amazed by the stunning lobby, with its chandeliers, garlands, and festive decorations. After checking in, we enjoyed a delicious meal in the hotel’s restaurant. We started with a roasted beet salad and wild mushroom risotto, then had the traditional Christmas dinner with juicy turkey, stuffing, and sweet cranberry sauce. In the evening, we learned about the hotel’s history from the staff while admiring the portraits of famous guests. This added depth to our visit. That night, we returned to our cozy room, decorated for the holidays, and enjoyed hot cocoa while watching holiday movies and sharing our favorite moments. The next morning, we had a relaxing breakfast with pastries and coffee. We visited nearby historical sites like the Virginia State Capitol and the Museum of History, adding to our experience of the city’s rich past. Before leaving, we gathered by the grand fireplace, reflecting on our trip. We agreed that this Christmas was special, filled with great food, history, and wonderful family memories. As we left the hotel, we felt grateful for the magic of the holiday season.

via tripadvisor

Nftab

Couples · Dec 2025

8

Beautiful Hotel but needs to upgrade bathrooms

Liked:Beautiful hotel with spacious rooms. My husband loves a bath so we upgraded for a room with a large tub. The tub did not have hot water (valve was broken). The sinks did not have cold water and the shower only had very hot water. The maintenance man was lovely but could not fix until next day. We did not feel like changing rooms at 9 at night so stayed in the room. We did get some compensation for this but the woman at the desk when we checked out was not very nice. For the price the room should be perfect!

via tripadvisor

kn4him

Family · Dec 2025

10

Wonderful Afternoon Tea

Liked:We have been going to the Holiday Tea at The Jefferson Hotel for over 5 years and this year stole the show. Sierra took great care of us, the hotel was beautifully decorated, and the food was delicious. We enjoyed the tea sandwiches, delicious scones (the chocolate peppermint was the best!), and so many delicious treats with the chocolate lovers experience. Thank you for making our holiday season so memorable and we look forward to seeing you all next year!

via tripadvisor

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