Name: Embassy Suites by Hilton Richmond
Address: 2925 Emerywood Parkway, Richmond, VA 23294
Rating: 8.2

Embassy Suites by Hilton Richmond | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Richmond, us

Convenient Location

Located near the University of Richmond and the Science Museum of Virginia, this all-suite hotel in Richmond, Virginia offers free shuttle service within an 8 km radius.

Comfortable Suites

Each suite at Embassy Suites Richmond-The Commerce Center is equipped with free Wi-Fi, 2 TVs, mini-refrigerators, microwaves, and coffee makers for a convenient stay.

Amenities Galore

Guests can enjoy the indoor pool, modern fitness centre, business centre, and convenience store on-site. Start your day with a complimentary hot breakfast and unwind at the evening Manager's Reception. The Atrium Grill serves delicious American cuisine for lunch and dinner.

Ready to experience comfort and convenience in Richmond? Book your stay at Embassy Suites Richmond-The Commerce Center now.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

1,375 reviews

Highlights

+Friendly staff
+Excellent breakfast

Could Improve

–Room cleanliness issues
–Need for updates in rooms

Cleanliness7.5

Mixed feelings due to instances of cockroaches and water damage reported.

Service9.0

Staff members received high praise for professionalism and attentiveness.

Location8.5

Location appreciated for convenience, central to activities.

Room Quality7.0

Rooms noted as needing updates and repairs, with some guests disappointed.

Amenities8.0

Breakfast service and facilities appreciated, though some issues noted with the pool.

Value for Money8.2

Pricing considered fair given the location and overall experience.

Food and Beverage9.0

Breakfast received consistent positive remarks, considered the best.

Overall Experience8.3

While there were issues, the positive aspects of staff and breakfast leave a good impression.

Curtis

Couple · Jun 2026

Hot and sweaty

Liked:Bar area

Disliked:Room had no A/C I called front office went down there , lady said it was alot of peoples air messed up and they would get right on it . Me and family went out to eat come back room is 81. I go back downstairs ask did room get check while we was out for 3 hours. She couldn’t give me answer. They decided to move me and the other room did not have a/c . Kids running around in hallways all night. Breakfast is good tho.

via Nuitee

amU5814UZ

Family · Jun 2026

Look elsewhere

Liked:Look elsewhere. As a HH member and fan of the Embassy Suites (I had my wedding reception at one) this was by far the most disappointing stay. We have been traveling and staying in Hilton hotels for the past 6 days with wonderful experiences and here we are at this extremely unkept hotel. Stains and broken cabinets completely unacceptable. I was able to clean most of the stains in minutes with a Clorox wipe. Why am I paying to be here?!?

via tripadvisor

michaelmP6949OY

Business · Jun 2026

Bar tender was great

Liked:Shanna was our bartender and she was great. Very attentive and personable!

via tripadvisor

Destiny

Couple · Jun 2026

I never stay here ever again

Liked:Nothing

Disliked:Everything

via Nuitee

Location

How to Find Us

2925 Emerywood Parkway

Richmond · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the minimum age for check-in is 21 years.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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