Name: Holiday Inn Express Richmond I-64 Short Pump Area by IHG
Address: 9933 Mayland Drive, Henrico, VA 23233
Telephone: +1 804-934-9300
Rating: 8.7

Holiday Inn Express Richmond I-64 Short Pump Area by IHG, Henrico | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Henrico, us

Convenient Location near University of Richmond

Situated just a 20-minute drive from the University of Richmond, the Holiday Inn Express Hotel & Suites Richmond Northwest-I-64 offers a prime location for visitors to the area.

Amenities for Business and Leisure

Guests can enjoy a daily breakfast buffet, a seasonal outdoor pool, a business center, and free Wi-Fi, catering to both work and relaxation needs during their stay.

Comfortable and Well-Equipped Rooms

The guestrooms at the Express Holiday Inn & Suites feature video game systems, cable TV, and coffee makers, ensuring a comfortable and entertaining stay for all guests.

Book now to experience the convenience and comfort of the Richmond Northwest Holiday Inn Express, located near popular attractions like the Richmond International Speedway and Short Pump Town Center Mall.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

1,283 reviews

Highlights

+Friendly Staff
+Clean Rooms
+Good Breakfast

Could Improve

–Poor Amenities Quality
–Cleanliness Issues

Cleanliness8.3

Some complaints about black stuff coming from faucets and the toilet running sporadically.

Service9.3

Multiple mentions of friendly and helpful staff throughout the reviews.

Location8.9

Convenient location for sightseeing and access to necessary amenities.

Room Quality8.8

Guests mentioned clean and quiet rooms.

Amenities7.8

Criticism regarding cheap quality of towels and lack of extra amenities.

Value for Money8.8

Generally regarded as good value with mentioned competitive pricing.

Food and Beverage8.8

Breakfast received positive feedback with varied choices.

Overall Experience9.2

Positive mentions of stay and willingness to return.

Cecilia

Couple · Jul 2026

Never again

Liked:Proximity to be from Room the staff in the breakfast room was exceptionally nice. The breakfast was very high-quality presented very nicely.

Disliked:The elevators were extremely so there were two elevators and seemed to stop at every floor and nobody would get on it, which was very frustrating. Our room was oddly shaped. We were told we had a river view, but we had an angled view through a window that was partially obstructed by another wing the building. Claims to be pet friendly, although pets are not allowed in the breakfast area or on the rooftop. The receptionist when we checked in was extremely rude and she told me that there was a $75 nonrefundable pet fee for a 7 pound Yorkshire terrier. I advised her that we were not told that upon booking and she said oh well that is our policy no sympathy no understanding that was extremely frustrating. Additionally, there was a $50 per day parking fee, which included valet, but there was no other option to park so you had no choice but valet by the time you’re done with that and tipping it was very costly. I did contact Airbnb regarding the pet policy. Their listing said pet fees may apply never specified that they definitely apply more how much it was. All in all I would not stay here again. I had no choice initially as I knew nothing about places in Savannah now that I’ve been here and I see the other options locations and value for money. I would choose another place.

via Nuitee

Chap

Couple · Jun 2026

Overall it was a great stay quiet, convenient close to places to eat.

Liked:Everything

Disliked:N/A

via Nuitee

Katharine

Solo Traveller · Jun 2026

Liked:Good location, clean

Disliked:I had to return to front desk two times to get into a room. First room hadn’t been cleaned, second room someone was already in. Outlet didnt work in bathroom. Refrigerator froze my drink.

via Nuitee

Paula

Couple · Jun 2026

Staff very welcoming and property worked well for us.

via Nuitee

Location

How to Find Us

9933 Mayland Drive

Henrico · us

+1 804-934-9300

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. pet fee of 75.00 USD up to 4 nights, 125.00 USD up to 5 nights or more. Limit to 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

1,283 reviews

Highlights

+Friendly Staff
+Clean Rooms
+Good Breakfast

Could Improve

–Poor Amenities Quality
–Cleanliness Issues

Cleanliness8.3

Some complaints about black stuff coming from faucets and the toilet running sporadically.

Service9.3

Multiple mentions of friendly and helpful staff throughout the reviews.

Location8.9

Convenient location for sightseeing and access to necessary amenities.

Room Quality8.8

Guests mentioned clean and quiet rooms.

Amenities7.8

Criticism regarding cheap quality of towels and lack of extra amenities.

Value for Money8.8

Generally regarded as good value with mentioned competitive pricing.

Food and Beverage8.8

Breakfast received positive feedback with varied choices.

Overall Experience9.2

Positive mentions of stay and willingness to return.

Cecilia

Couple · Jul 2026

Never again

Liked:Proximity to be from Room the staff in the breakfast room was exceptionally nice. The breakfast was very high-quality presented very nicely.

via Nuitee

Chap

Couple · Jun 2026

Overall it was a great stay quiet, convenient close to places to eat.

Liked:Everything

Disliked:N/A

via Nuitee

Katharine

Solo Traveller · Jun 2026

Liked:Good location, clean

Disliked:I had to return to front desk two times to get into a room. First room hadn’t been cleaned, second room someone was already in. Outlet didnt work in bathroom. Refrigerator froze my drink.

via Nuitee

Paula

Couple · Jun 2026

Staff very welcoming and property worked well for us.

via Nuitee