Name: Hilton Richmond Hotel & Spa Short Pump
Address: 12042 West Broad Street, Richmond, VA 23233
Rating: 9

Hilton Richmond Hotel & Spa Short Pump | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Richmond, us

Luxurious Dining Options

Indulge in exquisite dining experiences at The Restaurant and Shula’s Steakhouse right at the hotel.

Relaxing Spa and Entertainment

Unwind at the on-site day spa or enjoy your favorite shows on the 42-inch flat-screen LCD TV in every room.

Wellness and Convenience

Stay fit with the indoor pool and fitness room, and stay productive with amenities like the iPod docking station, coffee maker, and work desk in each room.

Book your stay at the Hilton Richmond Hotel & Spa Short Pump Pump for a perfect blend of luxury and comfort.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

683 reviews

Highlights

+Clean rooms
+Friendly staff
+Great location
+Comfortable beds

Could Improve

–Inconsistent food quality
–Cold showers
–Parking difficulties

Cleanliness9.5

Multiple mentions of cleanliness and beautiful property.

Service9.5

Friendly staff and prompt room service.

Location9.5

Excellent location with walking distance to restaurants.

Room Quality9.0

Super comfy bed and clean rooms.

Amenities9.0

Good amenities like gym and pool.

Value for Money9.0

Noteworthy issues regarding high prices and food quality.

Food and Beverage7.5

Negative sentiment regarding food quality at the restaurant.

Overall Experience9.0

Positive overall experience with some complaints.

Paseandero

Solo Traveller · Jun 2026

Liked:Excellent facilities for business people

Disliked:Everything was pretty good

via Nuitee

Michael

Couple · Jun 2026

Liked:We did not eat breakfast but had a coffee which was very good. Its Starbucks coffee but no starbucks applications can be used. The locatioin was perfect. We wil definitely come again

via Nuitee

Andre

Solo Traveller · Jun 2026

Great

Liked:Organize

Disliked:Organize

via Nuitee

gkokesson

Family · Jun 2026

Great location but rooms underwhelmed.

Liked:The hotel itself is nice with plenty of restaurants and shopping in the near vicinity. The people working the front desk are professional and hospitable. I was less impressed with the rooms. The shower head was hard to control, spilling water on the bathroom floor and the noise between rooms is noticeable. One can hear any loud noise in the next room. The coffee options were not great. We never ate in the restaurant. You need to pay $10 a day for parking, which is a turn off. So, while the people working there and the location were great, the other issues detract. It’s a mixed review, especially since it is pricey to stay there.

via tripadvisor

Location

How to Find Us

12042 West Broad Street

Richmond · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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