Name: Graduate by Hilton Richmond
Address: 301 West Franklin Street, Richmond, VA 23220
Telephone: +1 804-644-9871
Rating: 8.2

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Richmond, US

Convenient Location near Virginia Commonwealth University

On-Site Dining and Free Wi-Fi

Experience the convenience of on-site dining options and stay connected with complimentary Wi-Fi throughout your stay at Graduate Richmond.

Relax by the Outdoor Pool and Stay Active at the Gym

Unwind by the outdoor seasonal pool or keep up with your fitness routine at the on-site gym. Enjoy a refreshing dip or a workout session during your stay.

Book now to enjoy the vibrant city of Richmond, Virginia with Graduate Richmond's exceptional amenities and prime location near key attractions like the Richmond Coliseum and Science Museum of Virginia.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

1,035 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Poor service responsiveness
–Room cleanliness issues

Cleanliness7.6

Several reviews mention issues with room cleanliness and stained towels.

Service8.6

Mixed sentiments; some praises for friendly staff but complaints about valet and service responsiveness.

Location9.1

Guests positively highlight the convenient downtown location, particularly for events.

Room Quality7.6

Complaints regarding room furniture and shower quality; however, some mention clean and spacious rooms.

Amenities8.6

Amenities are mentioned but not extensively criticized; valet service is noted as both a pro and con.

Value for Money8.1

Some reviewers suggest that at over $200 a night, the value was not justified due to various issues.

Food and Beverage7.6

Food choices received mixed feedback, with some indicating they were just okay.

Overall Experience8.3

Overall experience is mixed due to specific issues, yet many guests express a willingness to return.

Dominique

Solo Traveller · Sep 2026

Great Stay

Liked:It was located very close downtown. The staff was AMAZING! My room was very comfortable and clean. Uses valet service and they were wonderful also.

Disliked:The hotel rooftop bar/restaurants/pool was closed. But it was a air quality issue going on at the time.

via Nuitee

Natasha

Couple · Aug 2026

Absolutely love this hotel its perfect for visiting vcu and pet friendly amazing staff

Liked:Perfect location,amazing staff,great size room and perfect place to stay visiting my son at vcu

Disliked:The parking not being included in the room price

via Nuitee

Joan

Couple · Aug 2026

Very nice and reasonable priced hotel

Liked:It was in a great location for us as we came to Richmond to see a show at the Altria Theater which was a 9 minute walk away. It was clean, furnishings were nice, bed very comfortable and they have a place for breakfast and a bar on the ground floor and also a rooftop with bar and restaurant. It was raining on the night we were there so the rooftop was closed. I’d definitely stay here again when in Richmond.

Disliked:First time I’ve had the valet parking be a separate entity from the hotel. First heard it was $37 night but it was actually $44. To pay for it I had to do it online and then there was an additional tax or user fee on it. Then instead of me handing the driver a tip it had to be done on line and even the tip had an added fee to it. You couldn’t not tip and pay cash as it won’t let you continue on the site. Didn’t care for this set up at all. I’m used to being quoted a nightly rate from the hotel and it’s added to my bill.

via Nuitee

Angie

Couple · Aug 2026

Liked:It was close to the theatre we were going to do we were able to park and not have to drive anymore. The valet guys were fabulous as well as the front desk personnel.

Disliked:The restaurant/bar people weren’t the best. Not as friendly as others. One girl bright new cold grits, when asked to have them sent back to be warmed she said she would have to go all the way upstairs and they’d be cold again by the time she bright them back. Also we got dinner the night before and weren’t even offered anything to dip the chicken tenders in. As much money as they charge for food and drinks, you should be able to get what you want. And get it warm. Not cold.

via Nuitee

Location

How to Find Us

301 West Franklin Street

Richmond · US

+1 804-644-9871

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

1,035 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Poor service responsiveness
–Room cleanliness issues

Cleanliness7.6

Several reviews mention issues with room cleanliness and stained towels.

Service8.6

Mixed sentiments; some praises for friendly staff but complaints about valet and service responsiveness.

Location9.1

Guests positively highlight the convenient downtown location, particularly for events.

Room Quality7.6

Complaints regarding room furniture and shower quality; however, some mention clean and spacious rooms.

Amenities8.6

Amenities are mentioned but not extensively criticized; valet service is noted as both a pro and con.

Value for Money8.1

Some reviewers suggest that at over $200 a night, the value was not justified due to various issues.

Food and Beverage7.6

Food choices received mixed feedback, with some indicating they were just okay.

Overall Experience8.3

Overall experience is mixed due to specific issues, yet many guests express a willingness to return.

Dominique

Solo Traveller · Sep 2026

Great Stay

Liked:It was located very close downtown. The staff was AMAZING! My room was very comfortable and clean. Uses valet service and they were wonderful also.

Disliked:The hotel rooftop bar/restaurants/pool was closed. But it was a air quality issue going on at the time.

via Nuitee

Natasha

Couple · Aug 2026

Absolutely love this hotel its perfect for visiting vcu and pet friendly amazing staff

Liked:Perfect location,amazing staff,great size room and perfect place to stay visiting my son at vcu

Disliked:The parking not being included in the room price

via Nuitee

Joan

Couple · Aug 2026

Very nice and reasonable priced hotel

via Nuitee

Angie

Couple · Aug 2026

Liked:It was close to the theatre we were going to do we were able to park and not have to drive anymore. The valet guys were fabulous as well as the front desk personnel.

via Nuitee

Graduate by Hilton Richmond | Member Rates | Dyme