Name: Graduate by Hilton Richmond
Address: 301 West Franklin Street, Richmond, VA 23220
Rating: 8.2

Graduate by Hilton Richmond | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolFence around pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Richmond, us

Convenient Location near Virginia Commonwealth University

On-Site Dining and Free Wi-Fi

Experience the convenience of on-site dining options and stay connected with complimentary Wi-Fi throughout your stay at Graduate Richmond.

Relax by the Outdoor Pool and Stay Active at the Gym

Unwind by the outdoor seasonal pool or keep up with your fitness routine at the on-site gym. Enjoy a refreshing dip or a workout session during your stay.

Book now to enjoy the vibrant city of Richmond, Virginia with Graduate Richmond's exceptional amenities and prime location near key attractions like the Richmond Coliseum and Science Museum of Virginia.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.2

Excellent

1,010 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Poor service responsiveness
–Room cleanliness issues

Cleanliness7.6

Several reviews mention issues with room cleanliness and stained towels.

Service8.6

Mixed sentiments; some praises for friendly staff but complaints about valet and service responsiveness.

Location9.1

Guests positively highlight the convenient downtown location, particularly for events.

Room Quality7.6

Complaints regarding room furniture and shower quality; however, some mention clean and spacious rooms.

Amenities8.6

Amenities are mentioned but not extensively criticized; valet service is noted as both a pro and con.

Value for Money8.1

Some reviewers suggest that at over $200 a night, the value was not justified due to various issues.

Food and Beverage7.6

Food choices received mixed feedback, with some indicating they were just okay.

Overall Experience8.3

Overall experience is mixed due to specific issues, yet many guests express a willingness to return.

Mary

Couple · Jun 2026

Friendly, Clean and a great nights sleep.

Liked:Very friendly staff. Lovely room that was clean and well furnished. Very comfortable bed.

Disliked:The shower was very small. The valet parking was efficient but expensive.

via Nuitee

Jazzma

Couple · May 2026

Drove 7 hrs couldn’t check in early the room wasn’t ready tv wasn’t working properly and overall that’s it.

Liked:Nice location and building was nice

Disliked:No greetings.

via Nuitee

Scenic18208385125

Solo Travel · May 2026

Fun, clean & comfort

Liked:I must say the stay was great! Amazing food, vibes, and service! Huge shout out to Vicky at the front desk for her amazing hospitality and helpful advice! (:

via tripadvisor

Sarah1517

Family · May 2026

Good for a few nights

Liked:I’ve stayed at multiple Graduate hotels, they are actually one of my favorite branded hotels. This one like the others typically has higher end finishes and are nicely decorated for less of a hotel feel and more of a homey feel. This particular location seemed slightly less cared for than others I’ve stayed in. It was Memorial Day weekend and we (like other guests) were in town for a tournament-so the hotel was fully booked. But there was trash in the lobby from kids playing in the game area, adults loudly gathered in the front area, the hotel lobby/check-in wasn’t a large area so I think it just felt crowded and cramped every-time I was down there. Valet area is also small so that gets crowded too-valet hustled though so kudos to them. While very specific to our stay-our room 1005 upon entering smelled like someone had smoked two packs of cigarettes in the room with windows closed. I went downstairs immediately to see if we could switch rooms but due to being at full capacity they could not move us unless our family split up and I was not putting a minor child in a room alone. They were kind and offered to bring a machine in to help try to fix the smell but I can’t imagine that would help too much. A few more items to note, the bathroom was TINY. Like a closet. If you are someone tall, headspace may be an issue. The TV has 38 channels-good luck finding much to watch. Surprising that this day and age, in a nice hotel they don’t have any smart TVs to connect to any streaming apps. I’m not typically a TV snob but I feel like for the price, upgraded TVs aren’t too far of a reach. All in all it wasn’t terrible, but I likely wouldn’t stay again.

via tripadvisor

Location

How to Find Us

301 West Franklin Street

Richmond · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

1,010 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Poor service responsiveness
–Room cleanliness issues

Cleanliness7.6

Several reviews mention issues with room cleanliness and stained towels.

Service8.6

Mixed sentiments; some praises for friendly staff but complaints about valet and service responsiveness.

Location9.1

Guests positively highlight the convenient downtown location, particularly for events.

Room Quality7.6

Complaints regarding room furniture and shower quality; however, some mention clean and spacious rooms.

Amenities8.6

Amenities are mentioned but not extensively criticized; valet service is noted as both a pro and con.

Value for Money8.1

Some reviewers suggest that at over $200 a night, the value was not justified due to various issues.

Food and Beverage7.6

Food choices received mixed feedback, with some indicating they were just okay.

Overall Experience8.3

Overall experience is mixed due to specific issues, yet many guests express a willingness to return.

Mary

Couple · Jun 2026

Friendly, Clean and a great nights sleep.

Liked:Very friendly staff. Lovely room that was clean and well furnished. Very comfortable bed.

Disliked:The shower was very small. The valet parking was efficient but expensive.

via Nuitee

Jazzma

Couple · May 2026

Drove 7 hrs couldn’t check in early the room wasn’t ready tv wasn’t working properly and overall that’s it.

Liked:Nice location and building was nice

Disliked:No greetings.

via Nuitee

Scenic18208385125

Solo Travel · May 2026

Fun, clean & comfort

Liked:I must say the stay was great! Amazing food, vibes, and service! Huge shout out to Vicky at the front desk for her amazing hospitality and helpful advice! (:

via tripadvisor

Sarah1517

Family · May 2026

Good for a few nights

via tripadvisor