Name: Hilton Richmond Downtown
Address: 501 East Broad Street, Richmond, VA 23219
Rating: 8.8

Hilton Richmond Downtown | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantPool sun loungersScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Free beach shuttle, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Richmond, us

Luxurious Amenities

Indulge in the comfort and convenience of our hotel, offering an indoor pool, hot tub, and well-equipped rooms featuring free WiFi and premium cable TV channels.

Convenient Facilities

Stay productive with our 24-hour business center, fully equipped gym, and on-site convenience store for all your needs during your stay in Richmond.

Dining Options

Satisfy your cravings at our two restaurants, cocktail lounge, and coffee bar, providing a variety of dining experiences without leaving the hotel premises.

Experience the best of Richmond, VA at Hilton Richmond Downtown. Book now for a memorable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

528 reviews

Highlights

+Central Location
+Clean and convenient

Could Improve

–Horrible cleanliness
–Unorganized management

Cleanliness6.1

Multiple reviews mention unsanitary conditions including dust and hair in showers.

Service10.0

Some reviews mention excellent service, though there are concerns about management's handling of issues.

Location10.0

Positive sentiment for central location mentioned in reviews.

Room Quality7.1

Concerns about dated and run-down rooms present in several reviews.

Amenities10.0

Standard quality for this hotel tier.

Value for Money8.1

Numerous mentions of disappointment in relation to the cost paid for quality received.

Food and Beverage10.0

Standard quality for this hotel tier.

Overall Experience9.1

Mixed overall experience with significant complaints overshadowing positive comments.

K4368RUdaniela

Family · Jun 2026

Location and Valet

Liked:Location was fantastic, definitely one of the best things about the hotel. Room was good really no complaints about it. We stayed during a volleyball tournament (I believe) so it was sort of loud but not the hotels fault. The parking situation was good valet did a wonderful job, Hayden and Carlos were awesome and very friendly!

via tripadvisor

Philip

Couple · Jun 2026

The location was good and the room was satisfactory for the price.

Liked:Location is very good, breakfast was very mediocre.

Disliked:Should’ve offered one complementary bottle of water for each room occupant.

via Nuitee

Roberto

Family With Children · Jun 2026

Nice Hotel / Great Location

Liked:The room we stay in was good enough for 2 people.

Disliked:The room was to far from the elevators, could of been okay to be a little closer.

via Nuitee

raygT1680FE

Family · May 2026

Thank you Zee

Liked:I want to give a massive 5-star shoutout to Zee from the breakfast staff at the Hilton Downtown Richmond. She is absolutely amazing! Her caring, loving, and attentive way of taking care of guests is unmatched. You can tell she truly loves what she does, and it reflects in her flawless service. She went above and beyond to make us feel at home. I highly recommend management formally recognize her for her excellence!

via tripadvisor

Location

How to Find Us

501 East Broad Street

Richmond · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please be aware that maintenance is being performed at our property on our water booster skid which will impact the upper floors between July 5, 2022 and July 7, 2022. The repairs will not impact our restaurants, kitchen or laundry facilities. Our pool and spa will remain open. Please note the restaurant and bar may be closed or offering only limited services until further notice. The pool and fitness center is currently closed until August 20, 2021 due to renovation. Thanks!Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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