Name: Residence Inn by Marriott Richmond Downtown
Address: 14 South 14th Street, Richmond, VA 23219
Telephone: +1 804-225-5550
Rating: 8.8

WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Richmond, us

Modern Accommodations

Residence Inn by Marriott Richmond Downtown offers stylish rooms equipped with essential amenities like free WiFi, a TV, and a refrigerator. The private bathrooms are stocked with complimentary toiletries and a hairdryer, ensuring a comfortable stay.

Convenient Facilities

Guests can maintain their fitness routine at the hotel's fitness centre or enjoy a relaxing BBQ at the on-site barbecue facilities. Additionally, ironing facilities are available for added convenience during your stay.

Prime Location

Situated near key attractions like the Greater Richmond Convention Centre and the Museum of Confederacy, this hotel provides easy access to notable landmarks. With Richmond International Airport just 10 km away, travel convenience is guaranteed.

Book your stay at Residence Inn by Marriott Richmond Downtown for a seamless blend of comfort and convenience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

170 reviews

Highlights

+Accommodating staff
+Good location

Could Improve

–Poor breakfast quality
–Inadequate housekeeping

Cleanliness8.2

Complaints about dirty glassware and lack of timely housekeeping.

Service10.0

Accommodating staff and very helpful hotel personnel.

Location9.7

Central location close to restaurants and attractions.

Room Quality9.1

Spacious rooms with comfortable amenities.

Amenities8.6

Gym was clean and well-maintained, but some amenities lacking.

Value for Money8.1

High price relative to the quality offered.

Food and Beverage7.7

Breakfast options were poor and low quality.

Overall Experience9.1

Overall a pleasant stay with some areas needing improvement.

Shirley

Extended Group · Aug 2026

I would definitely recommend this hotel but WiFi has to be free.

Liked:Everyone and everything was good. David in the dining room was super nice. He went above and beyond to make sure we were satisfied.🙏🏽 The front desk staff and Melvin from maintenance were so very helpful and friendly.

Disliked:I was disappointed that WiFi was not free. Thankfully I was accommodated.

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Chukwudi Amene

Solo Traveller · Aug 2026

Liked:Staff were friendly

Disliked:Parking, paid for parking in the VCU public parking

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Ronald

Couple · Jan 2026

Don’t stay here!

Liked:Location; front desk staff was friendly

Disliked:The room was dirty. We asked that the dirty parts we saw be cleaned while we were at dinner during our one night stay. It was not done. Later, when setting up the fold out sofa we found a whole area of the carpet that had not been vacuumed. Breakfast was supposed to start at 6:30. At 6:45, it was only partially set up with oatmeal that had not been thoroughly cooked. When I asked about this, I was told, “it was working 3 days before, as if that explained anything. I spoke to a person, who introduced himself as the operations manager and listed the above complaints. Regarding the breakfast, he said they were serving it in a new space. He pointed out the old space - which was farther from the kitchen- so again a meaningless explanation. I asked for a partial refund. He said he would check out the room and get back to me. He never did. When I called for him, I was told that I needed instead to speak with the front desk manager. She indicated that she could put points in my account, but since I don’t travel often, I told her that wasn’t very meaningful. She said she would seek guidance about a partial cash refund from upper management and would return my call or email me within 2 days. She never did. I called one more time and left a message that she never returned.

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KClili03

Family With Children · Sep 2025

I love staying in Marriott Hotels

Liked:My family arrived early from out of state the reception let us in earlier than expected check in hours. Very accommodating staff. I used the gym it’s clean and well maintained with towels and water.

Disliked:None

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Location

How to Find Us

14 South 14th Street

Richmond · us

+1 804-225-5550

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, pets are permitted with a surcharge. Guests must contact the hotel directly for details and approval ahead of their stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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