Name: Moxy Richmond Downtown
Address: 501 East Franklin Street, Richmond, 23219
Telephone: +1 804-956-2400
Rating: 8.5

ParkingValet parkingPrivate parkingAccessible parkingParking garageBar

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, 24-hour front desk, Bar, Valet parking

Location

Richmond, us

Modern Accommodations

Moxy Richmond Downtown offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for all guests.

Convenient Location

Situated just 600 meters from Greater Richmond Convention Centre, our hotel is close to key landmarks like Supreme Court of Virginia and Library of Virginia. With Richmond City Hall nearby, guests can easily explore the city's attractions.

Multilingual Support and Nearby Attractions

Our reception staff speaks English and Spanish, ready to assist you with any inquiries. Explore popular nearby sites such as Museum of Confederacy and Virginia Commonwealth University School of the Arts. Don't miss out on a visit to Carpenter Center for the Performing Arts during your stay at Moxy Richmond Downtown.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

456 reviews

Highlights

+Friendly Staff
+Comfortable Atmosphere

Could Improve

–Small Room Size
–Higher Prices

Cleanliness8.3

A few mentions of small room quality and mixed reviews suggest room cleanliness could be improved.

Service9.3

Numerous mentions of excellent service, especially highlight on valet Jerome and front desk staff.

Location8.8

Well-located hotel with easy access as mentioned in multiple reviews.

Room Quality7.3

Some complaints regarding room size and amenities; one review mentioned a backed-up toilet.

Amenities8.8

Creative atmosphere and unique design were noted positively, although specific amenities weren't detailed.

Value for Money7.8

Mention of high prices for room quality reflects a lower perception of value.

Food and Beverage8.8

Good reviews regarding cocktails and service in the hotel maintain favorable sentiment.

Overall Experience9.3

Most reviews express high satisfaction with the overall stay, pointing to an enjoyable experience.

Stephen

Solo Traveller · Aug 2026

Very nice

Liked:Near concert to walk to

Disliked:Got the small dorm room

via Nuitee

Steve

Couple · Aug 2026

Won't be back.

Liked:It was close to the river. They have a cool music room. The air conditioner worked. Nice concept if it were a little nice place to stay.

Disliked:It wasn't as nice as I expected, especially for the price. Didn't have a night stand beside the bed...phone, glasses...hello? Tiny fridge, if you could call it that. Definitely not worth the price. People on the street at night, loud, cars and bikes doing crazy stuff, etc. Bar was to open at 3:00. At 3:08 we were told the bar wasn't open yet. So we left.

via Nuitee

Kristin

Solo Traveller · Aug 2026

The property itself was such a fun vibe and clean! It has great spaces, whether you want to play games and share a cockt

Liked:The property itself was such a fun vibe and clean! It has great spaces, whether you want to play games and share a cocktail with others to relaxing by the fireplace, they have it all. The staff is so welcoming and kind throughout the stay. They provided restaurant and night life recommendations. The room was great and had everything you would need for a stay.

Disliked:N/A

via Nuitee

Hammad

Solo Traveller · Aug 2026

Good room. Terrible check in experience.

Liked:room was very clean and had everything i needed

Disliked:they were not very hospitable. front desk staff when i arrived was very snarky. i was promised by the hotel that i could be accommodated with a 2 pm check-in. when i arrived they shrugged their shoulders, said "things change and we can't guarantee that" even though I was messaged a month before my booking saying it could be accommodated. I was then told to sit and wait and that "I would not be judged" for sitting and waiting until 3 pm for a room. there were definitely rooms ready but there seemed to be so much rigidity in a 3 pm check in which led to a very long line for check in. the check in process was not very efficient at all. I was disappointed with this.

via Nuitee

Location

How to Find Us

501 East Franklin Street

Richmond · us

+1 804-956-2400

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Moxy Richmond Downtown | Member Rates | Dyme

Guest Reviews

What Guests Say

8.5

Excellent

456 reviews

Highlights

+Friendly Staff
+Comfortable Atmosphere

Could Improve

–Small Room Size
–Higher Prices

Cleanliness8.3

A few mentions of small room quality and mixed reviews suggest room cleanliness could be improved.

Service9.3

Numerous mentions of excellent service, especially highlight on valet Jerome and front desk staff.

Location8.8

Well-located hotel with easy access as mentioned in multiple reviews.

Room Quality7.3

Some complaints regarding room size and amenities; one review mentioned a backed-up toilet.

Amenities8.8

Creative atmosphere and unique design were noted positively, although specific amenities weren't detailed.

Value for Money7.8

Mention of high prices for room quality reflects a lower perception of value.

Food and Beverage8.8

Good reviews regarding cocktails and service in the hotel maintain favorable sentiment.

Overall Experience9.3

Most reviews express high satisfaction with the overall stay, pointing to an enjoyable experience.

Stephen

Solo Traveller · Aug 2026

Very nice

Liked:Near concert to walk to

Disliked:Got the small dorm room

via Nuitee

Steve

Couple · Aug 2026

Won't be back.

Liked:It was close to the river. They have a cool music room. The air conditioner worked. Nice concept if it were a little nice place to stay.

via Nuitee

Kristin

Solo Traveller · Aug 2026

The property itself was such a fun vibe and clean! It has great spaces, whether you want to play games and share a cockt

Disliked:N/A

via Nuitee

Hammad

Solo Traveller · Aug 2026

Good room. Terrible check in experience.

Liked:room was very clean and had everything i needed

via Nuitee