Name: Candlewood Suites Richmond - West Broad by IHG
Address: 2100 Dickens Road, Richmond, VA 23230
Rating: 8.4

Candlewood Suites Richmond - West Broad by IHG | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingRestaurantScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

Richmond, us

Modern Comfort and Convenience

Fitness Center and More: Stay active during your stay at Candlewood Suites Richmond - West Broad with our well-equipped fitness center and beautiful garden. Unwind in our shared lounge or enjoy a delicious meal at our on-site restaurant.

Business-Friendly Amenities: Take advantage of our 24-hour front desk and business center, perfect for all your work needs. Stay connected with complimentary WiFi throughout the property.

Convenient Location: Located just 11 km from Greater Richmond Convention Centre and with easy access to University Stadium and Virginia Commonwealth University School of the Arts, our hotel is the ideal choice for both business and leisure travelers.

Ready to experience comfort and convenience? Book your stay at Candlewood Suites Richmond - West Broad now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

717 reviews

Highlights

+Friendly staff
+Clean common areas
+Spacious rooms
+Convenient location

Could Improve

–Cleanliness issues in some rooms
–Uncomfortable beds
–Equipment missing in the workout room

Cleanliness7.7

Some rooms reported issues with cleanliness, and a specific room smelled like smoke.

Service9.2

The staff was noted as very friendly and accommodating.

Location8.7

Location was appreciated, contributing positively to the experience.

Room Quality7.7

Several reviews mentioned issues such as uncomfortable beds and a running toilet.

Amenities8.2

Some amenities like the kitchenette were appreciated, but some equipment was missing.

Value for Money8.2

Generally seen as fair, but some found the price high for what was offered.

Food and Beverage8.7

Not specifically mentioned but aligned with overall experience.

Overall Experience8.7

Despite some issues, guests had a generally positive experience overall.

Roxane

Solo Traveller · Jun 2026

Liked:Front desk very pleasant and helpful. Loved the outdoor lounge area.

Disliked:Outdoor lounge area needs cleaning

via Nuitee

James

Solo Traveller · Jun 2026

Liked:Th3 kitchenette and bathroom was clean. Staff was friendly.

Disliked:Tired. The furniture was frayed and stained. Cooking pans were burnt and unusable.

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Gavaghan

Solo Traveller · May 2026

Liked:Everything! My husband and I loved the outside area, especially the pool table. The staff is friendly and wonderful and helpful.

Disliked:Nothing, my stay was amazing and enjoyed my entire week there. I was sad to leave.

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Ashley

Family With Children · May 2026

Liked:Close to the train station. Clean. Nice staff.

Disliked:Where our room was located right next to the elevator was so loud. Woke us up all night hearing it go up and down. Beds were uncomfortable.

via Nuitee

Location

How to Find Us

2100 Dickens Road

Richmond · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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