Name: Excellence Playa Mujeres - Adults Only All Inclusive
Address: Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400, Punta Sam, 77400
Telephone: 52-998-872 86 00
Rating: 9.2

Excellence Playa Mujeres - Adults Only All Inclusive, Punta Sam | Member Rates | Dyme

Free WiFiFree valet parkingPool umbrellasFull-service spaFull-service spaSnack bar/deli

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Full-service spa, No single-use plastic straws, Comprehensive recycling policy, Guest education on local ecosystems and culture, Free WiFi, 24-hour front desk

Location

Punta Sam, MX

Welcome to Excellence Playa Mujeres, your ultimate sanctuary for relaxation and luxury.

Indulgent Spa Experience

Unwind in our serene spa, offering a range of rejuvenating massages, body treatments, and facials designed to pamper your senses and elevate your well-being.

Gourmet Dining

Savor international cuisine at one of our 10 exquisite dining venues, including Toscana. For your convenience, 24-hour room service ensures you can dine whenever you wish, along with a variety of bars and lounges to enjoy refreshing beverages.

Luxurious Accommodations

Retreat to one of our 450 elegantly appointed guestrooms featuring premium bedding, private balconies, and complimentary Wi-Fi, ensuring a comfortable and connected stay.

Indulge in a world of luxury and relaxation – book your experience at Excellence Playa Mujeres today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

729 reviews

Highlights

+Outstanding service
+Beautiful resort

Could Improve

–Mediocre food in some instances

Cleanliness9.2

The resort was spotless in all areas.

Service9.7

Josue and Emiliano provided exceptional service throughout our stay.

Location9.3

The beachfront location offers stunning views and access.

Room Quality9.2

Our room was beautifully furnished and very clean.

Amenities9.0

The resort offers a wide variety of activities, pools, and beach access.

Value for Money8.7

A splurge on the excellence club feels worth it for the experience.

Food and Beverage8.7

Food was enjoyable but some meals were noted as mediocre.

Overall Experience9.7

An overall wonderful experience with exceptional service.

tsdietz

Family · Mar 2026

Best place to visit EVER

Liked:All I can say is this place is nothing short of amazing. The service is above and Beyond, it’s clean and gorgeous. Our waiter Emanuel at the beach was top notch. We couldn’t ask for someone better. I hope he is here next year.

via tripadvisor

romaincavallo

NONE · Mar 2026

Birthday holidays

Liked:Our stay at Excellence playa Mujeres was mervellous. The staff of the resort is the best. Excellent food quality, variety, the same for the drinks. Activities are nice, the location is beautiful. I recommand this ressort

via tripadvisor

JoY353

NONE · Mar 2026

Highly recommended

Liked:Just returned from another fabulous holiday at EPM. We have visited this hotel many times before but keep returning because it never disappoints. It has all the ingredients for a successful holiday - lovely beach, great pools, good food, fun entertainment but above all the fantastic service from the staff who work tirelessly and for whom nothing is too much trouble. I would particularly mention the Guest Services Manager, Jacqueline Zacarias, who ensures that your holiday is perfect from first to last.

via tripadvisor

Da_Gar-man

Couples · Mar 2026

The Best of the Best!!

Liked:We have traveled to no fewer than 50 all inclusive resorts and this one is right at the top! From arrival to our departure everythin was wonderful, especially the employees. Our arival and departure bellman, Doroteo, allowed us to see the quality of the resort management, he was so friendly. The Club level staff on the beach and pool went above an beyond, Rogelio, Jesus, Edgar and especially trainee, Aldo couldn't have been any better with their service. I must recognize Gina at the French restaurant, also Antonio and Julian at the Mexican restaurant. There are so many other from hosekeeping to the balance of the empoyees I need to give a BIG Thank you for a wonderful holiday. Gary

via tripadvisor

Location

How to Find Us

Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

Punta Sam · MX

52-998-872 86 00

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>Guests under 18 years old are not permitted at this adults-only property. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li><li>Cashless payment methods are available for all transactions.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

Explore More