Name: Elite Vacation Club
Address: Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400, Punta Sam, 77400
Telephone: 52-9981932600
Rating: 8

Elite Vacation Club, Punta Sam | Member Rates | Dyme

Free WiFiFree self parkingFree valet parkingWheelchair-accessible on-site restaurantFull-service spaFull-service spa

Classification

4-Star Hotel

Amenities

Full-service spa, Free beach cabanas, Proposal/romance packages available, Free WiFi, 24-hour front desk, Terrace

Location

Punta Sam, MX

Luxurious Spa and Recreational Amenities

Indulge in massages, body treatments, and facials at our full-service spa. Take a dip in one of the 5 outdoor swimming pools or work out at the 24-hour fitness center.

Gourmet Dining and All-Inclusive Options

Enjoy meals at one of the 6 restaurants or order 24-hour room service. All-inclusive rates cover dining and select beverages. Sip on drinks at the beach bar or one of the 5 bars/lounges.

Elegant Rooms and Premium Features

Stay in one of the 415 guestrooms with private balconies and top-notch amenities. Experience comfort with down comforters, espresso makers, and 50-inch flat-screen TVs.

Experience luxury at its finest when you book your stay at Elite Vacation Club in Punta Sam!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

59 reviews

Highlights

+Comfortable beds
+Friendly staff
+Beautiful pools
+Clean facilities
+Good food

Could Improve

–Annoying upselling by concierge
–Construction in rooms

Cleanliness7.8

The hotel is reported as very clean.

Service8.3

Friendly staff and positive comments about assistance.

Location7.8

Standard quality for this hotel tier.

Room Quality7.8

The rooms were decent; however, construction was mentioned.

Amenities8.3

Beautiful pools and good overall amenities.

Value for Money7.8

It was worth every penny spent.

Food and Beverage8.3

Food was good and contributed positively to the experience.

Overall Experience7.8

Many positive experiences, despite some downsides.

Christopher

Family · Aug 2022

Liked:Villa del Palmar Cancún is beautiful

via Nuitee

Fidel

Family With Children · Aug 2022

Liked:Whatever you do, dont book with Expedia. They advertised one thing on their website and once you pay, it is something else, like the all inclusive. Then they wont help at all washing their hands saying it depends on the property to release a refund but you wont wont be able because they made dates that you need to cancel before you actually book your trip. Ex, we booked our trip July 26 2022 for a stay 27 through August 01 2022, well since we need to cancel to find an all inclusive place, we needed to cancel by July 16 2022 in order to get a full refund. Property was decent, big and specious rooms with beautiful views, however shower was falling apart, shower head didn't stay in place, there was not enough water pressure, you might be lucky to find roaches in your room or in the elevators, elevator takes forever to work, lights not working by the stairs, no life guards around the pools, we only spotted one on the entire place. Most of the food at the buffet and at the snacks was tasteless. It was missing flavor, spices. Very disappointing on the food. Make sure you take enough money for tips because even if you upgrade to all inclusive, food and drinks included, if you dont tip, the service it is not the same, your drinks and food finds a longer route before it can get to you. Beds were very comfortable, they offered multiple water activities for the whole family. All the non-server staff were very friendly and courteous.

via Nuitee

Location

How to Find Us

Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400

Punta Sam · MX

52-9981932600

Policies

Good to Know

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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