Name: Tortuga Bay Hotel
Address: Higuey, Punta Cana, La Altagracia, 23000, Punta Cana, 23000
Telephone: 1-809-9598229
Rating: 9.8

Tortuga Bay Hotel, Punta Cana | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingFree valet parkingWheelchair-accessible van parkingPool umbrellas

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Free breakfast, Meeting rooms, Full-service spa, Health club, Free WiFi, 24-hour front desk

Location

Punta Cana, DO

Nestled on the stunning shores of Punta Cana, Tortuga Bay Hotel offers the perfect blend of luxury, relaxation, and adventure.

Indulgent Spa Services

Unwind at our full-service spa, where rejuvenating massages, body treatments, and facials transport you to a realm of serenity.

Culinary Delights

Savor exquisite dishes at our three on-site restaurants or opt for 24-hour room service to dine at your leisure. Enjoy a refreshing drink at our poolside bar for that perfect tropical escape.

Exceptional Amenities

Stay connected with complimentary Wi-Fi while enjoying the convenience of a 24-hour airport shuttle, concierge services, and babysitting services, making your stay as effortless as possible.

Experience the luxurious lifestyle you deserve—book your stay at Tortuga Bay Hotel today!

Accommodations

Rooms & Suites

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.8

Exceptional

58 reviews

Highlights

+Exceptional service
+Comfortable beachfront room

Cleanliness9.9

Standard quality for this hotel tier.

Service10.0

Incredibly friendly, professional, and attentive staff ready to assist.

Location9.9

Exceptional beachfront location enhancing the overall experience.

Room Quality9.9

Comfortable and well-appointed beachfront room.

Amenities9.9

On-resort amenities exceeded expectations for a four-day stay.

Value for Money9.4

Great value considering the VIP treatment and quality of stay.

Food and Beverage9.4

Standard quality for this hotel tier.

Overall Experience10.0

A perfect getaway!

Pro

Couple · Jun 2026

We would definitely stay again. It was a wonderful experience.

Liked:It was very relaxing and we were pampered. The staff were all wonderful.

Disliked:There were some issues with the second room's lighting. The lamps were not connected to the main bedroom switch and there was a power knob missing from one of the lamps preventing manual operation.

via Nuitee

Maria

Family With Children · Apr 2026

Best hotel in RD!!!!

Liked:The place, the beach, the staff, the manager, the food, the house,…. all was perfect!

Disliked:Nothing!

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Nick

Couple · Feb 2026

A fabulous, unforgettable hotel in a stunning location, only minor details from a 10/10

Liked:An unbelievable hotel, everything is thought of down to the tiniest details. The staff are incredibly kind and nothing is too much, the food is also very good generally. The beach is obviously beautiful and we found our room super comfortable and well appointed.

Disliked:A couple of small details that annoyed us given the price - staff who come into your room without knocking being one! Not ok. Also miscommunication between teams, for example we arrived late and told our ambassador we were going to have room service and go to bed. About 2 hours later someone came at 21.30 offering a turn down service and woke me up! Small things, just a bit annoying.

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Neil

Family With Children · Dec 2025

Liked:This resort is the epitome of luxury. It excels from personal attention to gorgeous landscaping and facilities to special touches.

Disliked:Nothing

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Location

How to Find Us

Higuey, Punta Cana, La Altagracia, 23000

Punta Cana · DO

1-809-9598229

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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