Name: Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive
Address: Boulevard Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 51101, Punta Cana, 51101
Telephone: +1 809-469-7545
Rating: 9.8

Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive, Punta Cana | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingFree valet parkingWheelchair-accessible van parkingFull-service spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Free breakfast, Meeting rooms, Full-service spa, Fitness facilities, Free bicycles on site, Comprehensive recycling policy

Location

Punta Cana, DO

Luxurious Spa and Recreational Amenities

Indulge in massages, body treatments, and facials at the full-service spa. Enjoy 2 outdoor swimming pools, a sauna, and a nightclub.

All-Inclusive Dining and Entertainment

Savor meals at 8 restaurants including SeaSide Grill. Unwind with a drink from one of the 6 bars/lounges or the poolside bar. Entertainment options abound!

Convenience and Comfort

Benefit from free valet parking, complimentary buffet breakfast, and concierge services. Stay connected with free Wi-Fi. Comfortable rooms feature private balconies and flat-screen TVs.

To book your stay at Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive in Punta Cana, click here!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.8

Exceptional

614 reviews

Highlights

+Exceptional Staff
+Great Food
+Spacious Beach

Could Improve

–Crowded During High Season

Cleanliness9.5

Standard quality for this hotel tier.

Service10.0

The staff go above and beyond to make sure your stay is extra special.

Location10.0

The beach is big and never feels crowded.

Room Quality9.5

Standard quality for this hotel tier.

Amenities10.0

Wide variety of activities and shows available.

Value for Money9.5

Standard quality for this hotel tier.

Food and Beverage9.9

Best food of all the Secrets resorts.

Overall Experience10.0

Secrets Cap Cana is consistently top-rated and worth returning to.

Cedric

Couple · Aug 2026

Decent and the staff are always good

Liked:Location and staff

Disliked:Air conditioning in room worked on and off. The no smoking area now is where you were able to smoke cigars. People are allowed to get to the pool area early leave their items only to return whenever they want. Suggestion is to get rid of the Colombian stone or gem store a make it a nice cigar lounge line St. Regis has

via Nuitee

Jordan

Couple · Jul 2026

Wonderful experience

Liked:Pretty close to paradise. Food was great - lots of options. I was most surprised by how warm and welcoming staff were. I really hope Hyatt takes care of these folks. Will try to return.

Disliked:No complaints.

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Estephany

Couple · Jul 2026

Pésimo servicio a los Dominicanos!!! En las ares fuera del club preferido.

Liked:El detalle de de subir la categoria de nuestra habitación de club Ocean view a club swimming up , sin cargo extra al hacer el Check in, nos encanto.. nuestro Conserge Enrique cuidó cada detalle de nuestra estadia, David el bartender del preferred bar, fue exceptional, amable y muy servicial… ojala y todos lo imitaran.

Disliked:El staff de meseros del seaside grill son PESIMISMOS, yo soy Dominicana y mi CD es prometido es Britanico, pero lucia a simple vista como Dominicano, al inicio se sentía la discriminación, la hostess nos quiso poner en una mesa muy linda y cómoda y Alexander vestido de negro y el grupo de meseros con el le dijeron a la chica que nos pusiera en otra mesa más oculta y cerca del área de servicio, haciendo comentarios discriminatorios a la vez, aun a sabiendas de que yo entendería todo…sin siquiera conocernos, asumiendo que no dejaríamos propina…luego de que se dieron cuenta que mi pareja hablaba en inglés y mi desagrado trataron de arreglar la situación, lo mismo pasó en el Coco café y en el bar del lobby… es una pena que un Dominicano para ellos no valga Nada !!!!!! Yo soy MÉDICO y ejerzo en el extranjero y Mi PROMETIDO es ARTISTA… ustedes no saben quién es quién para tratarlos de esa manera y aunque no fuéramos importantes, cada persona que hace su esfuerzo para pagar una estadía en hotel debe ser tratado igual a los demás y con dignidad….. seguimos retrocediendo cuando un país que se sustenta del turismo… se da el lujo de tener personas así en un Hotel tan caro….. y que presume altos estándares de calidad…

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MICHAEL

Couple · Jun 2026

Considering not returning for a fourth visit, just simply because it was very underwhelming

Liked:The proper is beautiful, clean and nice. Carlos was our waiter at Seaside Grill for lunch and dinner. He completely was incredible. Probably one of the best experiences with sitting at his table for those two meals. Rosa was the hostess at the Seaside Grill and also the marketplace buffet and also hostess for breakfast at Oceana. She was fantastic. Those are the only two staff that I remember in my name because it was the only two that we’re actually chatty in suite.

Disliked:Wish I was told about that ongoing construction directly next to the pool prior to arrival This is our third visit returning and it was the most disappointing the welcoming field. The customer service is why we return to the resort the beach is very unappealing but again we come for the customer service hard to find pool chairs. People were leaving stuff as early as 6:30 in the morning at the chairs. There would be hours that the chairs were left unattended with stuff on them to wear. Multiple people were unable to find a location and forced to use the beach. The beach situation is not anyone’s control but again not very usable due to the smell. The food was good at two of the restaurants. I will have to say the buffets eggs look like soup and our staff around the pool were not very friendly or attentive. We paid extra for the preferred stay there were times where we would go to the preferred breakfast and were told that we arrived too early even though it was stated on the app that they open at seven we were asked to come back at 7:20 and 730 dinner was always great with the reservations however again sometimes the service was lacking felt like the employees were just not as friendly as in prior visit.

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Location

How to Find Us

Boulevard Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 51101

Punta Cana · DO

+1 809-469-7545

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests under 18 years old are not permitted at this adults-only property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Guest Reviews

What Guests Say

9.8

Exceptional

614 reviews

Highlights

+Exceptional Staff
+Great Food
+Spacious Beach

Could Improve

–Crowded During High Season

Cleanliness9.5

Standard quality for this hotel tier.

Service10.0

The staff go above and beyond to make sure your stay is extra special.

Location10.0

The beach is big and never feels crowded.

Room Quality9.5

Standard quality for this hotel tier.

Amenities10.0

Wide variety of activities and shows available.

Value for Money9.5

Standard quality for this hotel tier.

Food and Beverage9.9

Best food of all the Secrets resorts.

Overall Experience10.0

Secrets Cap Cana is consistently top-rated and worth returning to.

Cedric

Couple · Aug 2026

Decent and the staff are always good

Liked:Location and staff

via Nuitee

Jordan

Couple · Jul 2026

Wonderful experience

Liked:Pretty close to paradise. Food was great - lots of options. I was most surprised by how warm and welcoming staff were. I really hope Hyatt takes care of these folks. Will try to return.

Disliked:No complaints.

via Nuitee

Estephany

Couple · Jul 2026

Pésimo servicio a los Dominicanos!!! En las ares fuera del club preferido.

via Nuitee

MICHAEL

Couple · Jun 2026

Considering not returning for a fourth visit, just simply because it was very underwhelming

via Nuitee