Name: Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive
Address: Playa Juanillo, Punta Cana, 21100
Rating: 9

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive, Punta Cana | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Punta Cana, do

Luxurious Spa and Beach Access

Indulge in pampering at the full-service spa and unwind on the pristine beach just steps away from your suite.

Elegant Suites with Ocean Views

Relax in style in suites offering stunning ocean views, a separate living area, and upscale amenities like an espresso machine and plush bathrobes.

Gourmet Dining and Entertainment

Savor exquisite meals at the 5 on-site restaurants, including the renowned Blue Marlin, and enjoy daily culinary delights and entertainment options.

Experience the epitome of luxury and relaxation at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

386 reviews

Highlights

+Beautiful property
+Good service

Could Improve

–Inconsistent food quality
–Maintenance issues in rooms

Cleanliness8.3

Needs improvement in room cleaning based on multiple reviews.

Service10.0

Exceptional service noted by multiple guests.

Location10.0

Beautiful property located in Punta Cana.

Room Quality7.8

Report of old furniture and maintenance issues.

Amenities9.8

General positive sentiment regarding pools and spa.

Value for Money8.3

Perceived as overpriced given room quality and dining experience.

Food and Beverage8.8

Disappointment in food quality and limited variety.

Overall Experience9.3

Mixed feelings, with some highlights but significant drawbacks.

Valeria

Couple · Jun 2026

Liked:Absolutely everything. It’s a magical place.

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Sameh

Couple · Jun 2026

Food was barely ok to fill the hunger, customer service was not that great for a 5 stars resort and they need a lot of t

Liked:Privacy

Disliked:Food was barely ok to fill the hunger, customer service was not that great for a 5 stars resort and they need a lot of training, very bad sewage smell all the time, very bad value for money.

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David

Couple · May 2026

PLEASANT, PEACEFULL AND PERFECT

Liked:EXCELENT VARIETY

Disliked:NOBODY WAS IN THE NIGHT CLUB LOL

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Allan

Couple · May 2026

Great service and excellent location

Liked:Loved the location for the Ironman 70.3 Cap Cana. The food was great and service was amazing

Disliked:They only had two of the five restaurants open. Men needed slacks to go the Italian restaurant which my husband didn’t bring knowing the weather was in the high 80s. That left us with one dining choice. It was good but not as advertised They also had a lot of sargassum so the beach was uninhabitable

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Location

How to Find Us

Playa Juanillo

Punta Cana · do

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking. If you will be traveling with a service animal, please inform the hotel in advance so we can ensure all necessary accommodations are prepared for your stay, subject to the hotel's discretion. 10 USD fee per room service delivery. Please note that this fee applies only to the delivery service—room service food will remain complimentary. Sanctuary Town is no longer part of the all inclusive package.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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