Name: Hotel Riu Palace Macao - Adults Only - All Inclusive
Address: Playa Arena Gorda, Punta Cana, La Altagracia, 23000, Punta Cana, 23000
Telephone: +1 809-221-7171
Rating: 8.4

Hotel Riu Palace Macao - Adults Only - All Inclusive, Punta Cana | Member Rates | Dyme

Free WiFiFree self parkingPool umbrellasAccess to nearby outdoor poolPool sun loungersFull-service spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Golfing nearby, Television in common areas

Location

Punta Cana, DO

Spa and Recreational Amenities

Indulge in massages, body treatments, and facials at the spa. Enjoy 2 outdoor swimming pools, a nightclub, and a complimentary water park for endless entertainment.

Dining and Drinking Options

Satisfy your cravings at one of the 6 restaurants or grab snacks at the cafe. Unwind with a drink from the swim-up bar or one of the 7 bars/lounges available on-site.

Convenient Facilities and Services

Benefit from amenities like a computer station, dry cleaning services, and a 24-hour front desk. Free self-parking makes your stay hassle-free.

Pamper yourself at Hotel Riu Palace Macao - Adults Only - All Inclusive and enjoy the ultimate relaxation and entertainment experience. Book your stay now to experience luxury in Punta Cana!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

324 reviews

Highlights

+Beautiful beach location
+Fantastic Elite restaurant and bartender

Could Improve

–Filthy property
–Poor service at front desk
–Maintenance issues in room

Cleanliness5.8

The property was filthy, with visible mold and dirty common areas.

Service9.3

Service at the front desk had issues, with lies and poor check-in experience.

Location10.0

Fantastic location with a beautiful beach and private lounging areas.

Room Quality8.3

Room had a strong moldy smell and maintenance issues.

Amenities10.0

Plenty of chairs and cabanas around the pool; the Elite beach area was great.

Value for Money6.8

Overall experience felt like a waste of thousands of dollars.

Food and Beverage7.8

Food was hit or miss, with some issues leading to stomach problems.

Overall Experience9.3

Overall experience fell short of expectations, not up to the 'Palace' standard.

PittsburghMeatball

Friends Getaway · Mar 2026

Don't pass this one by. Outstanding.

Liked:This is a great property. And we have stayed at many others. Staff is very friendly. Food is very good everywhere. Very clean. The entertainment is great. Rooms are well appointed. There is a loud side of property. We were on the quiet side and glad of it. Casino is small and kind of dark. Didn't spend much time there. Spa was fantastic. Beautiful beach. We booked Elite and very much enjoyed the amenities. We will return.

via tripadvisor

PaulnSueW

Couples · Mar 2026

Just a week here after our cruise

Liked:Once again, no problems checking-in and we got a free room upgrade, thanks guy's! Although we were only here for a week on this occasion, we found that the staff are all again very good, however special mentions to the pool bar guyJose, Nolis in the restaurant and the entertainment team, in particular Idaury, Karla, Willy and George 1. Thank you guy's and all being well we will see you later this year.

via tripadvisor

jamiecS9418IW

Couples · Mar 2026

Nice place- little dull

Liked:RUI Palace Macao Pros and Cons PROS very very clean rooms are nice and updated staff is very friendly buffet has alot to choose from drinks in the Elite bar are good beach is nice Had no issues getting a seat by the pool CONS for much older people no music by the pool very dull- not much to do the pool in the room is not a good upgrade the restaurant food is not good- none of them beach is dirty- needs a trash pick up Elite membership does not have alot of perks drinks are weak even if you tip

via tripadvisor

B9211QWpedrol

Family · Mar 2026

My lucky spot in paradise!

Liked:I absolutely loved the decor and the vibe of this casino. It’s very beautiful. I had the luckiest night ever, hitting a Jackpot on a slot machine and having a great run at the sicbo game. If you're staying at the resort, you have to spend an evening here. You might be the next big winner!

via tripadvisor

Location

How to Find Us

Playa Arena Gorda, Punta Cana, La Altagracia, 23000

Punta Cana · DO

+1 809-221-7171

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A deposit may be required at the property.

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