Name: Punta Cana Princess Adults Only - All Inclusive
Address: Playas de Bavaro, Punta Cana, 21100
Telephone: +1 809-687-5000
Rating: 8.8

ParkingFree ParkingPrivate parkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, Parking, Free Parking, Air conditioning, Fitness center, Swimming pool

Location

Punta Cana, DO

Luxurious Adults-Only Beachfront Retreat

Experience the ultimate relaxation at Punta Cana Princess All Suites Resort & Spa All Inclusive, located just steps away from the stunning Bavaro Beach.

Unmatched Amenities

Indulge in a full-service spa, 5 exquisite restaurants, a snack bar, and nightly entertainment. Enjoy daily beach activities, a fitness center, outdoor pool, tennis courts, and minigolf.

Sister Hotel Access & Elegant Suites

Access to Caribe Deluxe Princess and Tropical Deluxe Princess adds more value to your stay. Retreat to well-appointed suites with cable TV, spa baths, balconies, minibars, and coffee makers.

Secure your slice of paradise at Punta Cana Princess All Suites Resort & Spa - your gateway to luxury in the Dominican Republic.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

2,521 reviews

Highlights

+Friendly staff
+Great beach location
+Good food variety

Could Improve

–Dated rooms
–Inadequate communication responsiveness
–Hard beds

Cleanliness8.4

Guests noted the hotel was generally clean but mentioned some areas were older.

Service9.4

Staff were described as friendly and accommodating, with several standout individuals providing exceptional service.

Location9.4

The hotel's proximity to the beach was highly appreciated by guests.

Room Quality7.9

Rooms were noted as dated but adequately clean for comfort.

Amenities8.9

Amenities were considered good, with a range of food and drink options available.

Value for Money8.9

Guests felt that the experience was good value given the services provided.

Food and Beverage8.4

Food variety was decent but some guests found it lacking in quality.

Overall Experience8.9

Overall stay was enjoyable with many guests expressing a desire to return.

Sarah

Couple · Aug 2026

I won’t go there again

Liked:I got food poisoning

Disliked:Some of the staff weren’t very nice

via Nuitee

mandyt697

Couples · Aug 2026

Dated tired and unremarkable.

Liked:From the start of our arrival there were problems, no arrival drinks, not even offered a water. Reception staff very robotic no personality going through a script. We were given a room someone else clearly occupied by the cases and person we seen when entering the room. After a second and third attempt we were finally given a better room although the room had an awful smell from the rotting sargaso on the beach. (Which took a whole week to clear) The air-conditioning in the room is poor and centrally controlled ours only got to 26°,27° Room was clean but accessories are dated and broken down. Food in the restaurants is varied and edible but not tasty or morish. The snack bar, bar nostrum at beach has lots of flies and some staff were asking guest for money, not tips just asking for money. Some staff Maria , Felix in particular are hard working and run rings around others. These mentioned people work with purposes and clearly enjoy their job. Smiles and very pleasant with all your guests. Others staff members are rude don't speak are intimidating and clearly only there for money. The entertainment teams daily activities are repetitive and boring. Aqua gym and volleyball every day... We found the sister hotel next door more modern and inviting, their entertainment in the theatre is better too. Although staff and food still unimpressive. We had a massaman curry in the Asian restaurant which was more like a bland stew no flavour. Therefore we will not be returning or able to recommend this hotel to anyone.

via tripadvisor

sheilikae2026

Family · Aug 2026

RUN!! DO NOT STAY HERE!

Liked:Where do I start?? There were soo many issues I will have to put everything in point form. 6 of us went to Punta Cana princess adults only and 5 of us got sick. 3 of which ended up in the hospital with diarrhea, vomiting and nausea. Each couple in the group changed rooms 2 to 4 times and all of them had issues. When we spoke to random guests on the property everyone was experiencing something similar to us. Here is the list: - no a/c - rooms dirty - sink handles had mold/rust - same with shower handle - the beach was full of seaweed so we couldn't swim - shower wouldn't drain - there was a leak in the ceiling - cleaners did not clean the room properly while we were there. They didnt mop, sweep, remove used cups/plates nor make the bed We spoke to front desk who kept "sending maintenance" who never showed up all 5 days. They sent us to guest service who just wanted us to change rooms again and again. The manager offered only 2 of us to move over to the sister property which wouldn't be fair. Calling sell off vacations didn't help, calling Sunwing didn't help, nexus said they aren't involved. This was my sister's 25th birthday trip and it is memorable for the wrong reasons. After contacting sunwing and the property all they offered me was a possible upgrade to my next stay! Who is paying my flight?? And why would I trust the property after this!? Do not stay here! (Unfortunately I had to screenshot the videos because I can't upload them)

via tripadvisor

V8271PFwarrens

Couples · Aug 2026

Wouldn’t go back

Liked:The location right on the beach is wonderful but there is nothing outside of the hotel apart from a couple of little gift shops on the beach. Check in was problematic after 2 attempts we finally got the room we wanted with a great view of the beach even if it was a bit smelly from the rotting seaweed on the beach. The room a free upgrade was spacious but we did have continual issues with the door keys throughout the holiday and the air conditioning isn’t great, centrally controlled by the hotel and insufficient, the staff are all clearly told to lie and will give you lots of excuses about it being fixed but the reality is it’s controlled. Food at the all inclusive is adequate but the Steakhouse is awful, the Swiss restaurant was good and the Italian ok but overall for an à la carte experience disappointing and they really need to sharpen up on service. The animation team and entertainment overall was hit and miss, and very repetitive considering we only had two weeks I think we had 4 Karoake nights, the entertainment is basically on you although you do have access to sister hotel which do grander shows but again repetitive. Service from some staff was exceptional , however staff seem miserable and some staff don’t speak at all, the animation don’t speak if your English speaking and the girls particularly are very lazy. The hotel needs a significant upgrade to modern standards , we had issues with door locks, the safe and the keys constantly and everything takes so long to sort out … We had a nice holiday but no way is this hotel 5 star, maybe a 3..wouldn’t come back sorry , hotel management need to invest and upgrade along with retraining all staff to bring it up to standard.

via tripadvisor

Location

How to Find Us

Playas de Bavaro

Punta Cana · DO

+1 809-687-5000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. By a country law, charges for the stay by credit card will be applied in local currency, based on the exchange rate of the Dominican Central Bank.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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