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Hotel Altiplanico Puerto Natales

Puerto Natales · CL

Hotel Altiplanico Puerto Natales

9.1
Exceptional435 reviews
  1. Hotel Collection
  2. /Hotels in Puerto Natales
  3. /Hotel Altiplanico Puerto Natales
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, 24-hour front desk

Location

Puerto Natales, CL

Luxurious Accommodations with Stunning Views

Experience the beauty of Ultima Esperanza Bay from the comfort of your stylish room at Hotel Altiplanico Puerto Natales. Enjoy modern amenities like free Wi-Fi, hot tub, and breathtaking views of the bay.

Relaxation and Entertainment

Unwind in the chic living room area overlooking the bay, or catch up on your favorite shows in the common TV room with bar service. The perfect way to relax after a day of exploring the natural wonders of Puerto Natales.

Culinary Delights and Local Experiences

Indulge in a delicious buffet breakfast with regional flavors, savor authentic regional cuisine and seafood specialties at the restaurant, or opt for room service for a cozy night in. Let our tour desk guide you in discovering the hidden gems of the area, including Milondon Cave and Torres del Paine.

Book now to elevate your stay at Hotel Altiplanico Puerto Natales!

Loading rooms and rates...

Location

How to Find Us

El Huerto 282

Puerto Natales · CL

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.1

Exceptional

435 reviews

Highlights

  • +Stunning views (sea/fjord)
  • +Stylish design and architecture
  • +Friendly, helpful staff
  • +Spacious and comfortable rooms / good beds
  • +Excellent breakfast / good buffet
  • +Good heating and comfortable common areas
  • +Convenient parking / easy to park
  • +Great location for scenery

Could Improve

  • –Poor in-room Wi‑Fi (better in lobby)
  • –Shower / hot water problems in some rooms
  • –Occasional noise from busy road early morning
  • –Isolated cleanliness issue (spider reported)
  • –Some rooms have old sockets / mattress issues
  • –Parking area can be muddy
  • –No debit card acceptance mentioned
  • –Common rest area considered not very comfortable by some
Cleanliness8.3

Generally reported as clean and comfortable in many reviews, but isolated negative incidents (spider in a room, issues with shower cleanliness/function) lower the score slightly.

Service9.6

Staff repeatedly described as friendly, helpful and attentive; several reviews praise excellent attention and assistance when problems occurred (e.g., offering another room for shower use).

Location9.8

Location and views are a standout across reviews (sea/fjord views, architecture by the water); some notes that the hotel is a bit removed from city center or on a busy road, but the vista is repeatedly highlighted.

Room Quality8.4

Rooms are often described as spacious and comfortable with good beds, but there are recurring issues: weak/old sockets, problematic showers, occasional mattress complaints (e.g., mattress on concrete) and hot-water interruptions.

Amenities8.6

Breakfast and communal areas are praised, parking available, heating works well; consistent negative point is poor in-room Wi‑Fi and occasional common area comfort complaints (common rest area not very comfortable, parking mud, no debit cards accepted).

Value for Money9.3

Multiple guests note this is a very good option for the area and good value for price; overall perceptions of value are positive despite some minor service/amenity issues.

Food and Beverage9.2

Breakfast is frequently praised (good buffet, excellent breakfast), dinner receives mixed comments (mostly adequate, one review marked dinner as regular), so overall food is rated highly thanks to breakfast quality.

Overall Experience9.6

Most reviews describe memorable, recommendable stays emphasizing design, views, comfort and staff; isolated negatives (wifi, shower, occasional bugs, noise) do not dominate the overall positive impression.

Adele

Extended Group · May 2026

10

Great time , clean , cosy , friendly accommodation.

Liked:Great location , easy to park . Lovely staff
Disliked:Breakfast was okay , maybe a bit better if they had different hot dishes or an omelette option , but what we had was good

via Nuitee

Debbie

Solo Traveller · May 2026

9

It was a memorable visit and I would recommend it to others.

Liked:It was unique, comfortable and clean with a beautiful view.
Disliked:The WiFi in the rooms was very slow. It was better in the lobby area.

via Nuitee

Artem

Couple · May 2026

9
Liked:Perfect view, a nice breakfast, a convenient and spacious room, and a warm radiator.
Disliked:Mud in the parking area, sockets in the room as old as my grandpa’s car, no debit cards accepted.

via Nuitee

Claudia

Couple · Apr 2026

10

Incredible hotel with amazing views!

Liked:Design, comfortable, friendly staff, views
Disliked:Common rest area is not that comft

via Nuitee

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