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Lady Florence Dixie

Puerto Natales · CL

Lady Florence Dixie

8.8
Excellent2,051 reviews
  1. Hotel Collection
  2. /Hotels in Puerto Natales
  3. /Lady Florence Dixie
WiFi availableFree WiFiParkingFree ParkingScreens / Barriers between staff and guests for safetyLaundry

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Heating

Location

Puerto Natales, CL

Central Location

Located just a few blocks from Plaza de Armas square and the historical museum, Lady Florence Dixie is the perfect base for exploring the city center of Puerto Natales.

Comfortable Rooms

Relax in our cozy rooms featuring private bathrooms with tubs, hairdryers, and cable TV, ensuring a comfortable stay for all guests.

Convenient Amenities

Enjoy the convenience of a 24-hour front desk for all your needs, including luggage storage services. Stay connected with free Wi-Fi in public areas and take advantage of our free parking on site.

Book your stay at Lady Florence Dixie now to experience the best of Puerto Natales!

Loading rooms and rates...

Location

How to Find Us

Manuel Bulnes 655

Puerto Natales · CL

+56 61 241 1158

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

All reservations are required to be paid in full at the time of check-in. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

2,051 reviews

Highlights

  • +Good location
  • +Helpful staff

Could Improve

  • –No hot water
  • –Construction noise
Cleanliness8.3

The hallways were dirty and littered with boxes.

Service8.7

Some of the staff were very helpful, but communication was difficult due to language barriers.

Location9.8

Great location, easily walkable to many attractions.

Room Quality8.2

Rooms were small and poorly decorated despite being clean.

Amenities8.3

Limited amenities; hot water issues and noise from construction impacted experience.

Value for Money8.7

Good value considering location, but not with the service experienced.

Food and Beverage9.3

Breakfast had well-prepared options like scrambled eggs, though limited overall.

Overall Experience9.2

The experience was marred by construction and hot water issues, overshadowing the positives.

David

Solo Traveller · Sep 2026

6
Liked:The best and most generous breakfasts, and very friendly and helpful staff, heIped book taxi to airport
Disliked:Three nights with broken sleep from 10pm until 7am morning with noisy plumbing like being on an aeroplane or in an mri machine....had to cover head with a pillow multiple times. .. they need to sort out the problem. Theere is no lit sign at night and strange street numbering ...spent more than 30mins trying to find it one night..could not recommend staying there if you want quiet night of sleep.

via Nuitee

Xiaohua

Solo Traveller · May 2026

10

Friendly staff

Liked:Staff were very friendly and allowed us using freely the facility long after checkout time

via Nuitee

Edward

Couple · May 2026

7
Liked:Arrived late and staff very helpful. Spacious room.

via Nuitee

Cheryl

Solo Traveller · Apr 2026

5

Reasonable place to stay.

Liked:Good location, nice breakfast, kind staff.
Disliked:Nothing. It’s a hostel. Met our needs.

via Nuitee

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