Puerto Natales · CL

Hotel Big Sur

Name: Hotel Big Sur
Address: Manuel Bulnes 69, Puerto Natales, 6160000
Rating: 8.5

8.5

Excellent780 reviews

WiFi availableFree WiFiBarLaundry washed per local authority guidelinesConcierge serviceNon-smoking rooms

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, 24-hour front desk, Heating, Terrace

Location

Puerto Natales, CL

Terrace with Stunning Views

Hotel Big Sur in Puerto Natales offers a charming stay with a terrace overlooking the picturesque surroundings. Enjoy the beauty of Magallanes region right from your hotel.

Convenience at Your Fingertips

With a 24-hour front desk and concierge service, Hotel Big Sur ensures all your needs are met promptly. Stay connected with complimentary WiFi throughout the property.

Comfortable Accommodations

Relax in well-equipped rooms featuring private bathrooms, free toiletries, and cozy bed linens. Everything you need for a pleasant stay in Puerto Natales.

Book your stay at Hotel Big Sur now for a memorable experience in the heart of this enchanting destination.

Loading rooms and rates...

Location

How to Find Us

Manuel Bulnes 69

Puerto Natales · CL

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation. A deposit may be required at the property.

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Puerto Natales · CL

Hotel Big Sur

8.5

Excellent780 reviews

WiFi availableFree WiFiBarLaundry washed per local authority guidelinesConcierge serviceNon-smoking rooms

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, 24-hour front desk, Heating, Terrace

Location

Puerto Natales, CL

Terrace with Stunning Views

Hotel Big Sur in Puerto Natales offers a charming stay with a terrace overlooking the picturesque surroundings. Enjoy the beauty of Magallanes region right from your hotel.

Convenience at Your Fingertips

With a 24-hour front desk and concierge service, Hotel Big Sur ensures all your needs are met promptly. Stay connected with complimentary WiFi throughout the property.

Comfortable Accommodations

Relax in well-equipped rooms featuring private bathrooms, free toiletries, and cozy bed linens. Everything you need for a pleasant stay in Puerto Natales.

Book your stay at Hotel Big Sur now for a memorable experience in the heart of this enchanting destination.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

780 reviews

Highlights

+Good location
+Friendly staff
+Cleanliness in most areas
+Good breakfast

Could Improve

–Noise issues
–Issues with room facilities
–Limited space in some rooms

Cleanliness7.8

Mixed reviews on cleanliness with mentions of hair on the bed and issues in some rooms.

Service9.3

Overall staff is described as friendly and accommodating, with positive interactions noted.

Location9.3

Excellent location close to key attractions and restaurants, repeatedly praised.

Room Quality7.8

Inconsistent quality with mentions of cramped spaces and noise issues in some rooms.

Amenities8.8

Facilities were generally well-reviewed with a good breakfast, though some rooms lacked certain comforts.

Value for Money7.8

Some reviews indicate that the price may not fully match the perceived quality and available amenities.

Food and Beverage8.8

Breakfast praised for variety and quality, though some thought it could be improved.

Overall Experience8.8

General positive sentiment with a good balance of pros and cons noted.

Barrow

Extended Group · May 2026

Staff generally courteous and helpful, except for on male staff. He should not be allowed to interact with customers.

Liked:The location and cleanliness. Good value for money. Staff provided additional information on places to eat shop etc.

via Nuitee

Una

Couple · May 2026

A lovely start to our time in Chile!

Liked:So clean, bedrooms are immaculate and made everyday. Breakfast was always fresh and tasty. The staff on reception were always helpful and accommodating. Loved our stay here!

via Nuitee

IVAN

Couple · May 2026

Excelente estadia

Liked:Excelente infraestructura

via Nuitee

Sooraj

Couple · Apr 2026

Good except the terrible sound proofing.

Liked:Friendly staff. Clean. New build. Decent breakfast.

Disliked:Very thin walls. Could hear everything from other rooms including speech and even bags being unzipped. Affects the feeling of being in a room very badly.

via Nuitee

Location

How to Find Us

Manuel Bulnes 69

Puerto Natales · CL

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation. A deposit may be required at the property.

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