Name: Sheraton Ottawa Hotel
Address: 150 Albert Street, Ottawa, K1P 5G2
Rating: 8.3

Sheraton Ottawa Hotel | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Ottawa, ca

Prime Location near Attractions

Located in downtown Ottawa, Ontario, the Sheraton Ottawa Hotel offers easy access to Parliament Hill and ByWard Market, making it the perfect choice for exploring the city's key attractions.

Relaxing Facilities and Comfortable Accommodation

Unwind at the indoor pool and fitness center, or retreat to a smoke-free guestroom with a cozy bed after a day of sightseeing. The hotel's focus on comfort ensures a relaxing stay for all guests.

Delicious Dining Options

Indulge in a delectable a la carte breakfast at The Carleton Grill, or savor a lunch buffet. Enjoy a cup of Starbucks coffee at the coffee bar, or head to Sasha's Bar for a light meal and refreshing beverages.

Book your stay at Sheraton Ottawa Hotel for a memorable and convenient experience in the heart of the city.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.3

Excellent

1,661 reviews

Highlights

+Great service
+Excellent location
+Spacious rooms

Could Improve

–Room noise from the hallway
–Cold bedding on lower floor
–Limited lunch options

Cleanliness7.9

The room was spotless.

Service8.9

All the staff were so nice and very attentive to our needs.

Location8.9

Great location, very convenient to the LRT and train station.

Room Quality7.9

Spacious room, but bedding on the lower floor was too cold.

Amenities8.4

Modern gym and good breakfast buffet available.

Value for Money8.4

Good value considering location and amenities.

Food and Beverage7.9

Breakfast was good, but lunch service unavailable was disappointing.

Overall Experience8.2

In general, a very enjoyable stay with some minor drawbacks.

Vinycius

Family With Children · Jun 2026

Room is very old and not so clean

Liked:Location is awesome. Transportation is nearby, and it's within walking distance from many tourist places. The staff was great and welcoming.

Disliked:The room was very old. AC was weak and noisy. The blackout window didn't block the streetlights from entering the room. Cleaning wasn't the best, considering that I found papers and candies on the bathroom floor under the sink.

via Nuitee

Alain

Couple · Jun 2026

Disliked:breakfast was not great for the money!!!!

via Nuitee

Rashed

Solo Traveller · Jun 2026

Overall, the stay was comfortable thanks to the quality of the room and the hotel’s convenient facilities, but the servi

Liked:The room was excellent, with a comfortable bed and a powerful air conditioning system that kept the room cool throughout the stay. The TV was modern and included access to Netflix, which was a nice touch. The elevators were also very fast, making it easy to move around the hotel. In addition, the front desk agent Mary who checked us in was professional, courteous, and welcoming.

Disliked:There were a few disappointments. Unlike other Sheraton properties I have stayed at in different countries, the level of service felt limited. When we arrived late at night, there was no staff available to assist with our luggage. The only option provided was a luggage trolley for self-service. The same situation occurred at check-out, as there was no assistance available to help move our luggage to the car. The room lighting was also quite dim and relied heavily on table and floor lamps rather than stronger ceiling lighting. Another downside was the lack of basic amenities such as toothbrushes, shaving kits, and slippers. Additionally, housekeeping required notifying the front desk in advance to have the room cleaned.

via Nuitee

Rashed

Couple · Jun 2026

Overall, the room was comfortable and enjoyable

Liked:The room itself was excellent. The bed was very comfortable, the air conditioning worked perfectly and kept the room cool, and the TV was modern with Netflix available. The elevators were also fast and efficient

Disliked:regarding luggage assistance, as no staff were available to help during either check-in or check-out.

via Nuitee

Location

How to Find Us

150 Albert Street

Ottawa · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The credit card used at the time of the booking must be presented by the cardholder at check-in. Due to renovations hotel indoor pool is currently out of service until further noticeIn the event of an early departure, the property will charge you the full amount for your stay. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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