Name: Lord Elgin Hotel
Address: 100 Elgin Street, Ottawa, K1P 5K8
Rating: 8.6

Lord Elgin Hotel, Ottawa | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Ottawa, ca

Prime Location

Located directly across from the National Arts Centre and in the heart of Canada's capital, the Lord Elgin Hotel offers easy access to major attractions and cultural landmarks.

Luxurious Accommodations

Experience spacious rooms with modern amenities including 49-inch TVs, ensuring a comfortable and relaxing stay during your visit to Ottawa.

Top-Notch Facilities

Indulge in the hotel's state-of-the-art 24-hour fitness centre with a lap pool, perfect for unwinding after a day of sightseeing. Don't forget to explore the on-site gift shop and take advantage of free local calls during your stay.

Ready to experience the best of Ottawa? Book your stay at the Lord Elgin Hotel today!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

2,587 reviews

Highlights

+Friendly staff
+Great location
+Clean rooms
+Comfortable accommodations

Could Improve

–High parking fees
–No breakfast included
–Issues with room service

Cleanliness8.2

Some reviews mentioned clean rooms, while issues noted with room service and skipped cleaning.

Service8.9

Generally positive feedback regarding the friendly and helpful staff.

Location9.2

Consistently praised for its central location near major attractions.

Room Quality8.6

Rooms were described as spacious and comfortable, despite some view complaints.

Amenities8.3

Good amenities reported, but some guests noted the lack of breakfast options.

Value for Money8.4

Perceived value affected by high parking fees and lack of included breakfast.

Food and Beverage8.5

Restaurant food was rated well, although considered expensive.

Overall Experience8.7

Overall a pleasant experience with minor issues noted.

Rose

Couple · Jun 2026

Iconic Hotel

Liked:Location

Disliked:Construction surrounding.

via Nuitee

Norman

Couple · Jun 2026

Very disappointed with the customer care.

Liked:This hotel looked like it could be a great place to stay but we never actually got to stay here.

Disliked:When arriving at the property we were told there was a problem with our room and we could not stay as they had no other rooms available. They told us they had booked us into a hotel which was much more inferior, I said I was not happy and wanted a similar hotel quality, they informed me that every other hotel in the area of the sane quality was booked and that was the only hotel available. I spent two minutes on booking.com and found a suitable hotel 500 meters away from the Lord Elgin, the supervisor refused to put us in that hotel due to cost, I contacted booking.com customer service who were very helpful and booked us into our preferred hotel and also said they would refund the difference. Unfortunately this whole episode took over 2 hours to sort which meant we lost the evening by the time we got settled in the bee hotel and all the restaurants were closed in the area. This whole situation could have been avoided if the Lord Elgin had done the right thing and booked us in a decent hotel. The hotel looked lovely but the customer care was atrocious.

via Nuitee

Jeffrey

Couple · Jun 2026

Good location but extremely noisy due to Jazz Festival.

Liked:The breakfast was excellent but expensive so we only went once in 4 day stay.

Disliked:We were unfortunate to book a room during the Jazz Festival. Our room would otherwise have been great, as it overlooked the park. The Jazz Festival provided not so melodious music until midnight each night we were there. When we mentioned our inability to sleep to the staff, they simply offered us earplugs! I was keen to try the pool, but it was overcrowded as the hotel was very busy. There was nowhere to hang towels so that they could dry.

via Nuitee

KAREN

Couple · Jun 2026

Very good stay, worked very well for a two night stay in Ottawa.

Liked:Great location. So close to Parliament and other great places to visit. Very large room. Comfy bed. Robes and coffee machine.

Disliked:Noisy air conditioning.

via Nuitee

Location

How to Find Us

100 Elgin Street

Ottawa · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking more than 3 rooms, different policies and additional supplements may apply. Please note, not all guest rooms contain a bathtub. Rooms with a bathtub are available upon request and subject to availability. Please note that the property will pre-authorize the guest's credit card on the day of booking for an amount equal to the first night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

2,587 reviews

Highlights

+Friendly staff
+Great location
+Clean rooms
+Comfortable accommodations

Could Improve

–High parking fees
–No breakfast included
–Issues with room service

Cleanliness8.2

Some reviews mentioned clean rooms, while issues noted with room service and skipped cleaning.

Service8.9

Generally positive feedback regarding the friendly and helpful staff.

Location9.2

Consistently praised for its central location near major attractions.

Room Quality8.6

Rooms were described as spacious and comfortable, despite some view complaints.

Amenities8.3

Good amenities reported, but some guests noted the lack of breakfast options.

Value for Money8.4

Perceived value affected by high parking fees and lack of included breakfast.

Food and Beverage8.5

Restaurant food was rated well, although considered expensive.

Overall Experience8.7

Overall a pleasant experience with minor issues noted.

Rose

Couple · Jun 2026

Iconic Hotel

Liked:Location

Disliked:Construction surrounding.

via Nuitee

Norman

Couple · Jun 2026

Very disappointed with the customer care.

Liked:This hotel looked like it could be a great place to stay but we never actually got to stay here.

via Nuitee

Jeffrey

Couple · Jun 2026

Good location but extremely noisy due to Jazz Festival.

Liked:The breakfast was excellent but expensive so we only went once in 4 day stay.

via Nuitee

KAREN

Couple · Jun 2026

Very good stay, worked very well for a two night stay in Ottawa.

Liked:Great location. So close to Parliament and other great places to visit. Very large room. Comfy bed. Robes and coffee machine.

Disliked:Noisy air conditioning.

via Nuitee