Name: DoubleTree by Hilton Ottawa Downtown
Address: 33 Nicholas Street, Ottawa, K1N 9M7
Telephone: +1 800-222-8733
Rating: 8.2

DoubleTree by Hilton Ottawa Downtown | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Ottawa, ca

Modern Comfort in Downtown Ottawa

Convenient Location: Situated in downtown Ottawa, Novotel Ottawa is a mere 5-minute walk from the trendy Byward Market district, offering guests easy access to local attractions.

Dining Experience: Indulge in a culinary journey at the on-site Albion Rooms restaurant, known for its locally sourced ingredients and innovative menu. Sip on craft beers, wines, and cocktails at the well-stocked bar.

Relaxation and Fitness: Unwind in the indoor pool and hot tub or stay active at the 24-hour fitness centre. The hotel also provides complimentary work stations in the lobby for guests' convenience.

Book your stay at Novotel Ottawa now to experience modern amenities and exceptional service in the heart of the city.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

1,675 reviews

Highlights

+Great location
+Friendly staff
+Nice breakfast

Could Improve

–High parking cost
–Cleanliness issues
–Noise from other guests

Cleanliness7.8

Issues mentioned with cleanliness such as dust balls and dirty areas in common spaces.

Service9.3

Staff received positive remarks for kindness and helpfulness.

Location9.3

Multiple reviews praised the perfect location for access to downtown and attractions.

Room Quality7.7

Mixed reviews on room size and comfort, some mentioned issues with noise.

Amenities7.8

Some amenities were noted as lacking or needing improvements, like the gym.

Value for Money7.2

Complaints about high parking costs indicate concerns about value.

Food and Beverage8.3

Breakfast received positive feedback, but restaurant options were seen as limited.

Overall Experience8.3

Generally positive experiences with notable highlights like location and service.

kathleen

Family With Children · Aug 2026

Liked:breakfast was outstanding. beautiful setting. variety of food.

via Nuitee

Esther

Family With Children · Aug 2026

Convenient and helpful. Would use the hotel again and recommend

Liked:The modern and cleanliness

Disliked:A bit of a strange smell in the room

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Ramadan

Family With Children · Aug 2026

Great Location and Comfortable Stay

Liked:The hotel has a great location, just a short distance from downtown Ottawa with easy access to the city’s main attractions. The room was spacious, clean, and had a modern, luxurious feel. Overall, it was a comfortable and enjoyable stay.

Disliked:The check-in process was slow due to long lineups at the front desk. Finding the parking entrance for the first time was a bit confusing, and the hotel is slightly overpriced compared to similar options in the area.

via Nuitee

Sureshini

Solo Traveller · Aug 2026

Liked:Excellent location and great facilities.

Disliked:Views poor from some rooms and overlooked. The price of being central.

via Nuitee

Location

How to Find Us

33 Nicholas Street

Ottawa · ca

+1 800-222-8733

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Breakfast-inclusive rates include breakfast for adults and up to 2 children aged 0–5 years. Parking is owned by a third party company. The entrance is on Daly Avenue. Availability is first come, first served. Limited oversize vehicle (max 6'6") parking available. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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