
Ottawa · ca

Ottawa · ca
Check-in / Check-out
From 04:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center
Location
Ottawa, ca
Luxurious Downtown Hotel in Ottawa
Modern Amenities: Enjoy a comfortable stay in our guest rooms equipped with flat-screen TVs and free WiFi. Take advantage of our Chromecast streaming services for your entertainment needs.
Convenient Facilities: Stay on top of your fitness routine in our 24-hour fitness centre and catch up on work in our business centre.
Prime Location: Explore Ottawa with ease, located just minutes away from Parliament Hill and near attractions like the Ottawa Convention Centre and Byward Market.
Book your stay at The Metcalfe by Gray Collection for a memorable experience in Ottawa.
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Location
Policies
Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Guests who book a "Breakfast Included" rate will receive 2 complimentary breakfast vouchers per night. Additional breakfast vouchers can be purchased from the hotel. Guests under the age of 19 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
1,023 reviews
Highlights
Could Improve
The hotel was clean and the rooms are a great size. Very comfortable bedding too.
Service in the restaurant was slow and variable, concerning for a hotel of this rating.
Great location close to shopping, parliament buildings, and walkable distance to most tourist locations.
Rooms are stylish, comfortable, and spacious.
Well-maintained facilities including gym and lovely dining options.
Attractive offerings but some concerns about the pricing relative to room quality.
Fabulous food, but restaurant service issues were noted.
Overall a lovely stay with a few minor issues in service.
Frank
Couple · Jun 2026
Nice stay in the heart of downtown Ottawa
via Nuitee
Susan
Couple · Jun 2026
We would certainly stay again.
via Nuitee
Lesley
Couple · May 2026
We really enjoyed our two days there. Always look forward to it!
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LittleWolf007
Solo Traveller · May 2026
Great location and friendly staff
via Nuitee
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