Ottawa · ca

Homewood Suites By Hilton Ottawa Downtown

Name: Homewood Suites By Hilton Ottawa Downtown
Address: 361 Queen Street, Ottawa, ON K1R 0C7
Rating: 8.8

8.8

Excellent2,488 reviews

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Ottawa, ca

Luxurious Accommodation with Prime Location

Homewood Suites By Hilton Ottawa Downtown offers a prime location in Ottawa, just steps away from the Supreme Court of Canada and minutes from Parliament Hill and the city centre. The hotel boasts modern rooms with city views, equipped with all amenities including a kitchen and a flat-screen TV.

Convenient Facilities and Services

Enjoy the convenience of a fitness centre, private parking, a restaurant, and room service during your stay. The 24-hour front desk, free WiFi, and American breakfast cater to all your needs. Whether you're here for business or leisure, the business centre and bar offer perfect spots to unwind.

Nearby Attractions and Airport Access

Explore Ottawa's top attractions like the Canadian War Museum and Rideau Locks, all within reach from the hotel. With the Ottawa Macdonald-Cartier International Airport just 11 km away, your travels are made easy when you book your stay at Homewood Suites By Hilton Ottawa Downtown.

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Location

How to Find Us

361 Queen Street

Ottawa · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Ottawa · ca

Homewood Suites By Hilton Ottawa Downtown

8.8

Excellent2,488 reviews

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Ottawa, ca

Luxurious Accommodation with Prime Location

Convenient Facilities and Services

Nearby Attractions and Airport Access

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

2,508 reviews

Highlights

+Helpful staff
+Great location
+Spacious rooms
+Comfortable bed
+Good breakfast options

Could Improve

–Cleanliness issues
–Extra charges
–Lack of kitchen utensils
–Poor parking instructions

Cleanliness7.9

Multiple concerns about cleanliness and maintenance were raised, affecting overall perception.

Service9.4

Guests frequently praised the helpfulness and friendliness of the staff.

Location9.4

The central location received much positive feedback, indicating great convenience.

Room Quality8.9

Rooms were generally noted as spacious and comfortable with few complaints.

Amenities8.4

Some amenities were lacking, like kitchen utensils, but others were positive.

Value for Money8.4

The value is perceived positively but affected by extra charges for parking and services.

Food and Beverage8.9

Breakfast options were appreciated although some guests suggested improvements.

Overall Experience8.9

Overall experience was noted positively, despite some significant cleanliness issues.

jeremyl297

Business · May 2026

Breakfast was excellent

Liked:Delightful hotel stay. Room was very clean and modern. Staff were helpful and pleasant. The free breakfast really was excellent.

via tripadvisor

Martina

Couple · May 2026

Superb

Liked:Enjoyed our stay

Disliked:Nothing

via Nuitee

chenci308

Family · May 2026

Poor breakfast, very busy hotel with huge tour groups

Liked:Breakfast was average with limited choices. Lots of bagels and breads (all carbs), but they ran out of croissants on Saturday morning. I couldn’t find anything I liked. The walnuts in the cereal section had gone rancid. The waffle was good, but the stations making them were so messy, filled with spill-over, it was a turn-off. Coffee was terrible, and instead of mugs, they gave you tiny cups without saucers. We were there from Saturday to Monday. Saturday and Sunday were chaotic. People had to queue up for the complimentary breakfast, which was not worth the wait. This hotel is not within walking distance of the Commissioners Park, where the Tulip Festival is. UberX fares cost about $8 -$10. Tim Horton's is about a 5-minute walk, and Food Basics is across the street. There is a Baton Rouge restaurant about an 8-minute walk away. Chinatown is about a 12 – 14-minute walk. The pool is a good size, but we didn't try it. The fitness centre is adequate. We stayed in a spacious suite with a kitchen equipped with a full-size fridge, cooktop, dishwasher, and microwave. The bathroom has a bathtub/shower combo. The shower curtain doesn’t stay closed. So, water leaks out. However, it is nice that the vanity is outside of the toilet and bathtub/shower area, which is convenient. I prefer a shower stall with a door. The bed is comfortable, but the pillows are not. Fortunately, we brought our own. The HVAC unit is very noisy and is situated right by the bed. The air blew on my husband's head, making him very uncomfortable. Parking costs $25 per day. There are no streaming or movie channels like HBO. Also, no SportsNet. No valet. No one greeted any guests on arrival. Overall, this is a minimalist hotel. You got the basics, but nothing else. Receptionists are friendly, but the breakfast area is not adequately staffed. Guests had to clear their own tables. The girl attending the coffee station was unhappy and inattentive. She let the coffee run out and did nothing until she was asked. I wouldn’t return.

via tripadvisor

Ashley

Solo Traveller · May 2026

Liked:Rooms were spacious. The staff was incredibly nice and accommodating. Devendra from housekeeping went above and beyond, helping us make the sofa bed.

Disliked:Nothing. Everything was great

via Nuitee

Location

How to Find Us

361 Queen Street

Ottawa · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.