Ottawa · CA

Holiday Inn - Ottawa Dwtn - Parliament Hill by IHG

Name: Holiday Inn - Ottawa Dwtn - Parliament Hill by IHG
Address: 402 Queen Street, Ottawa, Ontario, Ottawa, K1R5A7
Telephone: +1 613-236-1133
Rating: 7.9

7.9

Very Good844 reviews

WiFi availableFree WiFiParkingParking garageRestaurantSnack bar

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Ottawa, CA

Modern Amenities and Features

Located in the heart of downtown Ottawa, Holiday Inn - Ottawa Dwtn - Parliament Hill offers modern guestrooms equipped with flat-screen TVs, mini-refrigerators, and complimentary toiletries. Guests can also enjoy the convenience of a tea/coffee maker and microwave in every room.

Dining and Fitness Options

Indulge in a culinary experience at the on-site Plate Gastropub (OPENING SOON) or stay active at the modern fitness centre during your stay. Whether you're a food enthusiast or fitness buff, this hotel caters to all your needs.

Convenient Location

With Parliament Hill and Byward Market just a short distance away, and shopping at Rideau Centre within reach, Holiday Inn - Ottawa Dwtn - Parliament Hill offers the perfect blend of convenience and comfort for your stay in Ottawa. Book now for an unforgettable experience!

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Location

How to Find Us

402 Queen Street, Ottawa, Ontario

Ottawa · CA

+1 613-236-1133

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that cash, debit and pre-paid credit cards are not accepted as a method of payment by this hotel. Please note that the hotel offers limited on site self-parking for vehicles with a maximum height of 6 feet, subject to charges. Please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Ottawa · CA

Holiday Inn - Ottawa Dwtn - Parliament Hill by IHG

7.9

Very Good844 reviews

WiFi availableFree WiFiParkingParking garageRestaurantSnack bar

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Ottawa, CA

Modern Amenities and Features

Dining and Fitness Options

Convenient Location

Loading rooms and rates...

Guest Reviews

What Guests Say

7.9

Very Good

844 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Cleanliness issues
–Noisy rooms

Cleanliness7.2

Several reviews mentioned issues with cleanliness, particularly in bathrooms.

Service8.7

Mixed sentiments; some praised the staff while others had issues with the check-in process.

Location8.7

Many reviews highlighted the great central location.

Room Quality7.7

Rooms were generally nice, but some issues with noise and a few lacked proper maintenance.

Amenities7.2

Some amenities lacking such as limited breakfast options and charges for parking.

Value for Money7.7

Some perceptions of high prices in relation to the services offered.

Food and Beverage7.7

Generally positive feedback on breakfast but noted lack of options.

Overall Experience8.2

Positive experiences from most guests overall despite some issues.

Salma

Couple · Sep 2026

Excellent stay at holiday inn on parliament hill - highly recommend!

Liked:Spacious and clean room in this hotel, friendly staff and delicious food esp the chocolate cake as a desert. Also, perfect walking distance to be able to explore the rets of the city by foot. Buildings are all nearby and it’s a great sport to stay to explore the city.

via Nuitee

Kelsey

Couple · Sep 2026

great stay and great staff, loved the breakfast

Liked:close to downtown and parliament

Disliked:elevator broke that was all!

via Nuitee

Margaret

Couple · Sep 2026

Near everything, pass if you can’t handle carpet or road noise.

Liked:fantastic location, very walkable, excellent restaurants nearby, the KING suite was large, lots of window windows and the window treatments are perfect for controlling light, and the view. The bed and the linens were extremely comfortable. we found the staff were the stars of the property. They are very helpful.

Disliked:we were given Suite 604, that’s a corner on the sixth floor and we were told we would have a lovely view. No we did not have a lovely view. The main windows looked at very ugly HVAC ventilation equipment. The windows were also filthy! While the room was very recently updated, the seating was extremely uncomfortable, and it seemed that there were cushions on the back that were may be missing. there is also a very dark dark carpet, and had I known I would not have rented the room. There’s just no way to keep a carpet clean and it seems that they chose the colour so that it would obscure seeing any stains, etc.. When I first arrived, I went around and cleaned certain things that I thought that we would be touching and I found things were quite dirty. Thankfully the bathroom floor is not carpet however it is a very dark wood like flooring option, that also seems to have been chosen to obscure seeing the condition. Well, the condition was awful. I used a wet paper towel to check how clean the floor was and it was awful so I cleaned it myself.. The bathroom has a glass shower enclosure, and the glass was squeaky clean however it didn’t seem like the floor of the shower had been scrubbed very well, so I scrubbed that myself and I wore my waterproof slides inside the shower. We never took our slide slippers off in the suite! Also, there was an awful lot of road noise that started early in the morning. We weren’t high enough to escape it. We had a very busy itinerary, so thankfully, we were only in the room to sleep.

via Nuitee

Tracey

Solo Traveller · Sep 2026

Liked:The staff was awesome. The food at The Porch was very good as well as the service. Within walking distance of all activities and sites. We would recommend this place to anyone visiting Ottawa.

via Nuitee

Location

How to Find Us

402 Queen Street, Ottawa, Ontario

Ottawa · CA

+1 613-236-1133

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.