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Holiday Inn Express & Suites Downtown Ottawa East by IHG

Ottawa · ca

Holiday Inn Express & Suites Downtown Ottawa East by IHG

8
Excellent4,784 reviews
  1. Hotel Collection
  2. /Hotels in Ottawa
  3. /Holiday Inn Express & Suites Downtown Ottawa East by IHG
ParkingSelf parking (surcharge)Secured parkingSwimming poolSalt-water poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Terrace

Location

Ottawa, ca

City Views and Modern Amenities

Enjoy stunning city views from your room at Holiday Inn Express & Suites - Ottawa Downtown East. With air conditioning, a flat-screen TV, and free WiFi, our 3-star hotel offers modern amenities for a comfortable stay.

Fitness Centre and Indoor Pool

Stay active during your stay with our on-site fitness centre and unwind in our indoor pool. Whether you prefer a morning workout or a relaxing swim, we have you covered.

Multilingual Staff and Convenient Location

Our 24-hour front desk staff fluent in English, Spanish, French, and Chinese are ready to assist you anytime. Located near popular attractions like Rideau Locks and Peace Tower, Holiday Inn Express & Suites is the perfect choice for your Ottawa getaway.

Book your stay at Holiday Inn Express & Suites - Ottawa Downtown East now for a memorable experience!

Loading rooms and rates...

Location

How to Find Us

235 King Edward Avenue, Ottawa, Ontario

Ottawa · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HOLIDAY INN EXPRESS & SUITES DOWNTOWN OTTAWA EAST BY IHG

Guest Reviews

What Guests Say

8.0

Excellent

4,784 reviews

Highlights

  • +Friendly staff
  • +Clean and comfortable rooms
  • +Good breakfast

Could Improve

  • –Cleanliness issues
  • –Unpleasant location
  • –Soundproofing problems
Cleanliness7.6

Some guests reported issues with cleanliness, such as unhygienic conditions and complaints regarding room cleanliness.

Service8.6

Many guests praised the friendly and helpful staff.

Location7.6

The location was convenient but reported as being unsafe due to proximity to homeless shelters.

Room Quality8.0

Rooms were mentioned as comfortable with good size, though there were issues with soundproofing.

Amenities8.1

Standard hotel amenities were provided, but some amenities like the pool were out of service.

Value for Money8.0

Generally considered good value in relation to the shared experiences of the guests.

Food and Beverage8.1

Breakfast received positive remarks for quality and taste.

Overall Experience8.1

Guests generally had a satisfactory experience with some highlighted issues.

Charnel

Family With Children · May 2026

10

Rooms were the cleanest I've ever seen any hotel room I've stayed at. The beds were unbelievingly comfortable. T

via Nuitee

robertson

Couple · May 2026

10

All we could have hoped for

via Nuitee

WanderingNewfie

Solo Traveller · May 2026

6
Liked:Clean, proximity to down town, friendly staff. Fast breakfast. Good price. Quiet room. Comfortable bed.
Disliked:Although close to tourist areas, the immediate area felt unsafe. Had to walk past a shelter and drug use to get to byward market. The room was comfortable but had too many bright lights that couldn't be turned off. Had to hang clothes over the HVAC control which helped but the green flashing light on the CO2 or smoke detector was very annoying.

via Nuitee

Simon

Solo Traveller · May 2026

6

the basement parking no good at all

via Nuitee