Ottawa · CA

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Name: Holiday Inn Express & Suites Downtown Ottawa East by IHG
Address: 235 King Edward Avenue, Ottawa, Ontario, Ottawa, K1N 7L8
Telephone: +1 613-680-8006
Rating: 8

Excellent5,087 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Ottawa, CA

City Views and Modern Amenities

Enjoy stunning city views from your room at Holiday Inn Express & Suites - Ottawa Downtown East. With air conditioning, a flat-screen TV, and free WiFi, our 3-star hotel offers modern amenities for a comfortable stay.

Fitness Centre and Indoor Pool

Stay active during your stay with our on-site fitness centre and unwind in our indoor pool. Whether you prefer a morning workout or a relaxing swim, we have you covered.

Multilingual Staff and Convenient Location

Our 24-hour front desk staff fluent in English, Spanish, French, and Chinese are ready to assist you anytime. Located near popular attractions like Rideau Locks and Peace Tower, Holiday Inn Express & Suites is the perfect choice for your Ottawa getaway.

Book your stay at Holiday Inn Express & Suites - Ottawa Downtown East now for a memorable experience!

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Location

How to Find Us

235 King Edward Avenue, Ottawa, Ontario

Ottawa · CA

+1 613-680-8006

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Ottawa · CA

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Excellent5,087 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Ottawa, CA

City Views and Modern Amenities

Fitness Centre and Indoor Pool

Stay active during your stay with our on-site fitness centre and unwind in our indoor pool. Whether you prefer a morning workout or a relaxing swim, we have you covered.

Multilingual Staff and Convenient Location

Book your stay at Holiday Inn Express & Suites - Ottawa Downtown East now for a memorable experience!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

5,087 reviews

Highlights

+Friendly staff
+Clean and comfortable rooms
+Good breakfast

Could Improve

–Cleanliness issues
–Unpleasant location
–Soundproofing problems

Cleanliness7.6

Some guests reported issues with cleanliness, such as unhygienic conditions and complaints regarding room cleanliness.

Service8.6

Many guests praised the friendly and helpful staff.

Location7.6

The location was convenient but reported as being unsafe due to proximity to homeless shelters.

Room Quality8.0

Rooms were mentioned as comfortable with good size, though there were issues with soundproofing.

Amenities8.1

Standard hotel amenities were provided, but some amenities like the pool were out of service.

Value for Money8.0

Generally considered good value in relation to the shared experiences of the guests.

Food and Beverage8.1

Breakfast received positive remarks for quality and taste.

Overall Experience8.1

Guests generally had a satisfactory experience with some highlighted issues.

Lisa

Couple · Sep 2026

It was a very nice stay. We felt sorry for the homeless people outside the community hub over the road though 😢

Liked:It was clean and not far from downtown Ottawa

Disliked:The floor of the room shook or trembled at approx the same time every afternoon. I thought it might be an earthquake tremor but I was assured by the receptionist that it was not. They thought it might be something to do with the aircon but we think it was some other machinery. The room was 603 and if you stand at the end of the left hand side of the bed, facing the pillows you can feel it. Also, one elevator stopped working making the other one very busy!!

via Nuitee

Carl

Couple · Sep 2026

Great stay, Very comfortable,great employees. Especially Lucy.

Liked:Everything was great inside. Clean, comfortable.

Disliked:Dinner options very limited! Not much healthy choices. You need to go out to get something decent. The area is not a place you bring kids especially if you want to walk around in the evening!

via Nuitee

Glenda Ann

Couple · Sep 2026

Nice hotel , within walking distance but poor sidewalks and sad to see so many homeless , drug use

Liked:Rooms were nice

Disliked:More fruit at breakfast would be nice , eggs were not good! Location is nice for walking but the shelter and homeless people laying on the streets were concerning if travelling with young children

via Nuitee

Lucille

Couple · Sep 2026

Tax at the front desk went over and above the call of duty to help us.

via Nuitee

Location

How to Find Us

235 King Edward Avenue, Ottawa, Ontario

Ottawa · CA

+1 613-680-8006

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.