Name: Hilton Garden Inn Ottawa Downtown
Address: 361 Queen Street, Ottawa, ON K1R 0C7
Rating: 8.3

Hilton Garden Inn Ottawa Downtown | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolSalt-water pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Ottawa, ca

Prime Location in Ottawa City Centre

Located in the heart of Ottawa city centre, the National Hotel and Suites Ottawa offers easy access to top attractions such as the National Gallery of Canada and ByWard Farmer's Market. Immerse yourself in the area's history at the Canadian Museum of Civilization, all conveniently close to our completely non-smoking hotel.

Luxurious Amenities for Every Guest

Indulge in our indoor heated pool and modern fitness centre during your stay at the Hilton Garden Inn Ottawa Downtown. Whether you prefer on-site dining or relaxing in spacious guestrooms with in-room entertainment options, we have something for everyone. Free WiFi is available in all rooms for your convenience.

Convenience at Your Fingertips

Explore the city with ease as shopping centers, restaurants, and popular attractions are just a stone's throw away from our hotel. Book your stay now and experience the best of Ottawa at the National Hotel and Suites Ottawa.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

940 reviews

Highlights

+Friendly staff
+Convenient location
+Comfortable rooms

Could Improve

–Uncleanliness issues
–Breakfast quality
–Parking fees

Cleanliness7.6

Some complaints about uncleanliness, including mold and roaches.

Service9.1

Staff is noted as friendly and accommodating across multiple reviews.

Location9.1

Multiple reviews praise the convenient location near amenities and attractions.

Room Quality8.1

Rooms are generally clean and comfortable, with some mentioning spaciousness.

Amenities8.1

Good amenities but some suggest improvements in the quality of offerings.

Value for Money8.1

Generally seen as good value, although parking fees are criticized.

Food and Beverage7.6

Breakfast received some negative comments regarding quality and options.

Overall Experience8.6

Overall positive sentiment, though some areas for improvement are noted.

gerard

Couple · Jun 2026

Good

Liked:Overall facilities were ok

Disliked:Rooms

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Elaine

Couple · Jun 2026

Ottawa is a beautiful city to visit!

Liked:Tulip Restaurant staff was friendly, and helpful, the food delicious. Sab provided exceptional service our last lunch. We’re willing to store our luggage when we arrived early and they have extra safety measures.

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Alide

Couple · Jun 2026

Reliable hotel to stay at when in Ottawa.

Liked:Great selection of warm foods. Bread and coffee also good. A good breakfast is very important for any day. No lineups so we got the food quickly and to our satisfaction. Quiet seating made breakfast enjoyable.

Disliked:The pulled pork was too salty. The turkey breakfast sausage not at all tasty. I missed rye or whole grain bread. I might have chosen omelette if I had known it was available. Only found out when told by server.

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Claire

Couple · Jun 2026

Liked:Location, bed was so comfortable

Disliked:Lift wasn’t cleaned

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Location

How to Find Us

361 Queen Street

Ottawa · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please be aware that Wi-Fi is free. An increase in Wi-Fi bandwidth is available upon request for charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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