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Comfort Inn

Ottawa · ca

Comfort Inn

7.8
Very Good667 reviews
  1. Hotel Collection
  2. /Hotels in Ottawa
  3. /Comfort Inn
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableScreens / Barriers between staff and guests for safetyNon-smoking rooms

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Pets allowed, BBQ facilities

Location

Ottawa, ca

Convenient Location and Amenities

Located at the east end of Ottawa, just a short drive from downtown, the non-smoking Comfort Inn Ottawa East offers a range of convenient amenities. All rooms feature a 32-inch flat-screen TV, refrigerator, microwave, and complimentary wireless internet.

Delicious Grab-and-Go Breakfast

Guests can start their day with a delicious grab-and-go breakfast, including juice, fruit, yogurt, muffins, granola bars, and more. Perfect for a quick and satisfying meal before exploring the city or heading to a business meeting.

Nearby Attractions and Businesses

The hotel is conveniently located near the University of Ottawa, Rideau Carleton Race Track, ByWard Market, and various museums. Whether you're here for leisure or business, Comfort Inn Ottawa East is the perfect choice.

Book your stay now at Comfort Inn Ottawa East for a comfortable and convenient experience in Ottawa.

Loading rooms and rates...

Location

How to Find Us

1252 Michael Street

Ottawa · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required when booking. Pets are allowed in specific rooms on the ground floor only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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COMFORT INN

Guest Reviews

What Guests Say

7.8

Very Good

667 reviews

Highlights

  • +Friendly staff
  • +Good location
  • +Comfortable rooms
  • +Variety in breakfast

Could Improve

  • –Cleanliness issues
  • –Noise disturbances
  • –Inconsistent breakfast service
Cleanliness5.4

Several complaints about cleanliness, including blood in the mirror and insects in the room.

Service8.4

Staff were reported as polite and friendly, although there were issues with management.

Location8.9

Convenient location near public transport and amenities.

Room Quality7.9

Rooms were generally clean and comfortable, with complaints about noise.

Amenities8.4

Breakfast variety was appreciated, but service was inconsistent.

Value for Money7.4

Noted as not worth the price due to cleanliness issues.

Food and Beverage8.4

Breakfast was satisfying, but service could improve.

Overall Experience7.4

Mixed experiences highlighted by staff friendliness but overshadowed by cleanliness problems.

tshimanga

Solo Traveller · May 2026

10

I enjoyed my stay in your hotel

Liked:Excellent breakfast
Disliked:Everything was okay for me

via Nuitee

Zahia

Family With Children · May 2026

7

Good enough

via Nuitee

Angela

Solo Traveller · May 2026

9
Liked:Nicely updated and comfortable nice rooms

via Nuitee

cathy

Couple · Apr 2026

9

It was good

Liked:Pet friendly and room was clean
Disliked:No shampoo in the bathroom

via Nuitee