Ocho Rios · JM

Hotel Riu Ocho Rios - All Inclusive

Name: Hotel Riu Ocho Rios - All Inclusive
Address: Mammee Bay, Ocho Rios, Saint Ann, Ocho Rios
Telephone: +1 876-972-2200
Rating: 8.2

8.2

Excellent478 reviews

Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool umbrellas

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, Gift shops or newsstand, Golfing nearby, Bicycle rentals nearby, Hiking/biking trails nearby, Water skiing nearby

Location

Ocho Rios, JM

Full-Service Spa and Outdoor Swimming Pools

Indulge in massages and body treatments at the spa, then relax by one of the 5 outdoor swimming pools overlooking the private beach.

All-Inclusive Dining and Bars

Enjoy meals and beverages at 4 restaurants and 6 bars/lounges, with daily buffet breakfast included in rates. Special dinners and drinks are available for a delightful treat.

Convenient Amenities and Nearby Attractions

Benefit from complimentary Wi-Fi, concierge services, and 24-hour front desk. Explore attractions like Dunn's River Falls and Mystic Mountain within a short drive.

Experience a rejuvenating stay at Hotel Riu Ocho Rios - All Inclusive, an oceanfront oasis where luxury meets relaxation. Book now to unwind in paradise.

Loading rooms and rates...

Location

How to Find Us

Mammee Bay, Ocho Rios, Saint Ann

Ocho Rios · JM

+1 876-972-2200

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A deposit may be required at the property.

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Ocho Rios · JM

Hotel Riu Ocho Rios - All Inclusive

8.2

Excellent478 reviews

Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool umbrellas

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, Gift shops or newsstand, Golfing nearby, Bicycle rentals nearby, Hiking/biking trails nearby, Water skiing nearby

Location

Ocho Rios, JM

Full-Service Spa and Outdoor Swimming Pools

Indulge in massages and body treatments at the spa, then relax by one of the 5 outdoor swimming pools overlooking the private beach.

All-Inclusive Dining and Bars

Enjoy meals and beverages at 4 restaurants and 6 bars/lounges, with daily buffet breakfast included in rates. Special dinners and drinks are available for a delightful treat.

Convenient Amenities and Nearby Attractions

Benefit from complimentary Wi-Fi, concierge services, and 24-hour front desk. Explore attractions like Dunn's River Falls and Mystic Mountain within a short drive.

Experience a rejuvenating stay at Hotel Riu Ocho Rios - All Inclusive, an oceanfront oasis where luxury meets relaxation. Book now to unwind in paradise.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

478 reviews

Highlights

+Pleasant waiting and bar staff
+Hotel maintained power during hurricane

Could Improve

–Rude staff
–Poor cleanliness and maintenance
–Inadequate food options

Cleanliness7.2

The room was mouldy in many areas, with furniture affected, resulting in a very poor cleanliness rating.

Service8.2

Staff were extremely rude, with instances of poor service and lack of assistance.

Location10.0

The hotel managed to maintain power during the hurricane, which softened the experience.

Room Quality7.6

Room was mouldy and not well maintained, which led to a negative impression.

Amenities9.2

Limited amenities due to lockdown made for a disappointing experience.

Value for Money7.1

Overall experience was deemed a complete waste of money given the problems faced.

Food and Beverage8.2

Food provided was inadequate for special dietary needs, leading to poor satisfaction.

Overall Experience8.2

Despite some positives, the overwhelming experience was negative due to multiple issues.

paqc993

NONE · Mar 2026

In Jamaica we don't have problems, we have situations;)

Liked:Never have we seen such attention to room and hotel cleanliness and maintenance in such a large Staff were friendly, helpful. The location near the beach was appreciated. The food was a bit above average. Having food allergies I would have appreciated a site to read up on food contents. The rooms were large. Our clothes were very damp by the end of our stay. The heavy wood doors to the rooms needed their hydraulic closers all needed adjustments. A closing door cannonaded down the tile floored stucco halls disturbing the quiet. Rolling suitcase wheels coukd be heard rumbling day and night. The doors could use a rubber damping device to help minimize the closing door especially if the plastic door was open. I was pleased the Riu company contributed funds to their employees after the disastrous Hurricane Melissa. We delighted in tipping the courteous, hard working staff from floor cleaners, and waiters and cleaners. Waiters allowed us to move tables for our family to all sit together. All in all, a great hotel! Thank you!

via tripadvisor

pavlop472

Family · Mar 2026

NO SPARKLING WINE AT 5 STAR ALL INCLUSIVE RESORT

Liked:Absolute Disaster – Avoid This Resort We just arrived and within 30 minutes it’s already clear this place is a complete disaster. The air conditioning is unbearable — extremely loud with constant vibrations that literally shake the bed. Within half an hour we already have headaches from the noise. This is beyond unacceptable and shows a total lack of maintenance and basic guest comfort. The room itself is in terrible condition — dirty floors full of sand and a broken bathroom handle. Clearly, no one bothered to inspect or properly clean this room before handing it over to guests. And how does an “all-inclusive” resort not even have sparkling wine? That alone says everything about the level of service and what kind of “all-inclusive” experience this really is. This is supposed to be a vacation, not a stressful, uncomfortable experience from the moment you walk in. The standards here are shockingly low. Either fix this immediately or move us to a proper room — otherwise this will be escalated and reflected everywhere. Completely unacceptable.

via tripadvisor

Passport259020

NONE · Mar 2026

Wedding, honeymoon and holiday

Liked:Celebrated a birthday and wedding with family and friends, followed by Mother’s Day. Suitable venue for all age groups.

via tripadvisor

Connector38138039150

NONE · Mar 2026

Rui Orcho Rios

Liked:Lovely hotel, on the beach. Spacious , clean rooms, beach towels provided daily, . Sunbeds available at all times, so do not need reserving. Only thing missing is ice cream at the poolside

via tripadvisor

Location

How to Find Us

Mammee Bay, Ocho Rios, Saint Ann

Ocho Rios · JM

+1 876-972-2200

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A deposit may be required at the property.

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