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Sago Palm Hotel

Ocho Rios · jm

Sago Palm Hotel

8.6
Excellent172 reviews
  1. Hotel Collection
  2. /Hotels in Ocho Rios
  3. /Sago Palm Hotel
Offsite parking discounted rates availableSelf parking (surcharge)Offsite parking discounted rates availableCovered parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:30 AM

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool

Location

Ocho Rios, jm

Luxurious Amenities

Sago Palm Hotel offers a range of luxurious amenities for guests to enjoy, including a fitness centre, garden, terrace, and an on-site restaurant.

Convenient Location

Situated in Ocho Rios, our hotel is in close proximity to popular attractions such as Ocho Rios Bay Beach and Mahogany Beach, allowing guests easy access to the best that the area has to offer.

Comfortable Accommodation

Each room at Sago Palm Hotel is thoughtfully designed for comfort and convenience, featuring modern furnishings, a private bathroom, flat-screen TV, and air conditioning. Some rooms even boast a balcony for guests to enjoy the scenic views.

Experience the perfect blend of luxury and comfort at Sago Palm Hotel. Book your stay now to create unforgettable memories.

Loading rooms and rates...

Location

How to Find Us

54 Main Street

Ocho Rios · jm

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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SAGO PALM HOTEL

Guest Reviews

What Guests Say

8.6

Excellent

172 reviews

Highlights

  • +Friendly staff
  • +Good breakfast service

Could Improve

  • –Cleanliness issues with the pool and room
  • –Limited dining options
Cleanliness7.9

The pool needed more maintenance and there were issues with the room cleanliness reported.

Service9.4

The staff were friendly and provided good service, although there were some inconsistencies.

Location8.9

The location was convenient, close to the beach and shopping, however noted as noisy at night.

Room Quality7.9

Rooms were described as nice but cramped for certain arrangements.

Amenities8.4

Basic amenities were available but some suggested enhancements like a game room.

Value for Money8.9

Value assessment was mixed due to issues with compensation and deposit handling.

Food and Beverage8.4

Breakfast was mentioned positively, but dining options were limited.

Overall Experience9.0

Overall stay was mixed but had satisfying elements, reflected in the overall sentiment.

Miriam

Solo Traveller · Mar 2026

8

A good hotel in Ocho RĂ­os

Liked:The location was OK, near several restaurants and one of the main beaches. Both the common areas and the room were clean and pleasantly decorated. The room was very large, comfortably furnished and well lit, allowing to read in bed; the bathroom was large enough. There were many options for breackfast, also for vegetarians and vegans. The staff members were professional and very kind, especially the tall young lady who works in the reception during the day.
Disliked:The swimming pool did not seem to me clean enough and it lacks areas in the shadow. The lights in the batroom do not allow to see your face properly, something that did not bother me too much, but may be unconvenient for shaving or for applying make up.

via Nuitee

Sylvia

Extended Group · Jan 2026

7

Staying at sago palm

Liked:The room was good size. Near all amenities
Disliked:Breakfast could be more verity and hotter and also portion size could be a bit more.

via Nuitee

Susan

Couple · Nov 2025

8
Liked:The hotel was very inviting and modern. It has a wonderful ambiance, relaxing atmosphere.
Disliked:I didn't like the fact that there wasn't a window in the room that we could look out of. I was disappointed that items on the breakfast menu were not available, i.e., hashbrowns; and porridge one day as there were additional people staying that day. Also, having to remind the server for juice and fruit although they were ordered. The squeaky door leading into the kitchen could use some oil. On day two, we did put the do not disturb" sign "on the door, removed by 10.30 a.m. but the room was not made up on our return of 5.15pm. The maid came at approx 6.00, which was far too late.

via Nuitee

Shion

Family With Children · Aug 2025

3

We would not return due to the issues we faced and not having a clear resolution in the end.

Liked:We loved the receptionist Rihan, lovely lady and sole of the staff for the breakfast were lovely. The breakfast was great! The room was very tidy
Disliked:The pool needed more maintenance, not clean enough in our opinion. The manager was not very nice, very dismissive when we were faced with issues with the room, we are still awaiting compensation for the leaky air conditioning that ruined our luggage. We have left the property and sent an email to HR and still no one has emailed us back. We left the hotel almost a week ago now

via Nuitee