Name: Moon Palace Jamaica - All Inclusive
Address: Main Street, Ocho Rios, St. Anne's, Jamaica, Ocho Rios
Rating: 7.9

Moon Palace Jamaica - All Inclusive, Ocho Rios | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Ocho Rios, jm

Luxurious Amenities

Featuring a spa, a wave pool, and water slides, Moon Palace Jamaica - All Inclusive is a beachfront paradise in Ocho Rios. Swim with dolphins at the dolphinarium or unwind in rooms with liquor dispensers and stunning sea views.

Gourmet Dining and Recreation

Indulge in all-inclusive meals, 24-hour snacks, and top-shelf drinks. Play tennis, work out in the fitness center, or try water sports. End the day with a bottle of red wine and free WiFi in your modern room.

Exciting Activities

Explore the area with cycling, fishing, and snorkeling, or relax by the pool and enjoy the beach. With free parking and proximity to Montego Bay Airport, your dream vacation awaits at Moon Palace Jamaica - All Inclusive.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.9

Very Good

1,790 reviews

Highlights

+Good food variety
+Friendly staff
+Nice beach

Could Improve

–Room quality issues
–Service inconsistencies
–High costs for some amenities

Cleanliness6.8

Room was dated and damaged; mentioned dirty balcony.

Service8.8

Some great staff but mixed experiences reported.

Location8.8

Convenient location with nearby attractions.

Room Quality6.3

Room quality was poor and dated.

Amenities7.8

Good bars and restaurants, but dated amenities.

Value for Money7.2

Paid for 2 people even as solo traveler.

Food and Beverage8.8

Food variety was good but mentioned issues at some restaurants.

Overall Experience8.8

Enjoyable stay with room for improvement.

Cariell

Couple · Jul 2026

Stay was excellent

Liked:Staff

Disliked:Property a little old

via Nuitee

Greig

Couple · Jun 2026

Paradise on earth with a smile on your face!

Liked:A literal paradise on earth, location, beach, the quality and variety of food choices but what makes it so special is the staff going 110 percent and always doing it with a smile!

Disliked:The fact we had to leave.

via Nuitee

Krista

Solo Traveller · Jun 2026

Disliked:That the rooms had french balconies

via Nuitee

McKenzie

Solo Traveller · Jun 2026

Liked:Food quality and customer service was continuously on point

via Nuitee

Location

How to Find Us

Main Street, Ocho Rios, St. Anne's, Jamaica

Ocho Rios · jm

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that if a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. All older children or adults will pay extra fee directly at the property and depend on travel dates, please contact the property for more information. Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply. Please note that in an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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