Neuss · DE

Mercure Hotel Düsseldorf Neuss

Name: Mercure Hotel Düsseldorf Neuss
Address: Am Derikumer Hof 1, Neuss, 41469
Telephone: +49 2131 1380
Rating: 7.3

7.3

Very Good1,904 reviews

WiFi availableFree WiFiParkingPrivate parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, 24-hour front desk

Location

Neuss, DE

Modern Rooms and Amenities

The Mercure Hotel Düsseldorf Neuss offers modern rooms equipped with satellite TV, fax connections, and private bathrooms. Stay connected with Wi-Fi and enjoy a comfortable stay with all the necessary amenities.

Delicious Dining Options

Indulge in a varied breakfast buffet at the Mercure Neuss to start your day right. Experience the flavors of the Rhine-Ruhr region and international cuisine at the Salinum restaurant with a charming terrace for a delightful dining experience.

Convenient Location and Access

Located near the A57 motorway, the hotel provides easy access to Düsseldorf’s airport and Messe exhibition centre, both just a 20-minute drive away. With Norf Train Station a short walk away, explore Düsseldorf city centre in just 25 minutes, making it an ideal choice for both leisure and business travelers.

Book your stay at Mercure Hotel Düsseldorf Neuss now for a memorable experience!

Loading rooms and rates...

Location

How to Find Us

Am Derikumer Hof 1

Neuss · DE

+49 2131 1380

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that the restaurant opening times may vary according to the season. Please contact the hotel directly for more details. A deposit may be required at the property.

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Neuss · DE

Mercure Hotel Düsseldorf Neuss

7.3

Very Good1,904 reviews

WiFi availableFree WiFiParkingPrivate parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, 24-hour front desk

Location

Neuss, DE

Modern Rooms and Amenities

Delicious Dining Options

Convenient Location and Access

Book your stay at Mercure Hotel Düsseldorf Neuss now for a memorable experience!

Loading rooms and rates...

Guest Reviews

What Guests Say

7.3

Very Good

1,904 reviews

Highlights

+Friendly service
+Good breakfast

Could Improve

–Cleanliness issues
–Outdated facilities

Cleanliness6.0

Several reviews mention cleanliness issues such as dirty carpets and bathrooms.

Service8.5

Staff described as friendly and helpful in multiple reviews.

Location7.5

Good location mentioned by various reviewers, although some find it remote.

Room Quality7.0

Room quality is mixed; some mention comfort while others note aging decor.

Amenities7.0

Basic amenities are available, but some items like the fitness area need improvement.

Value for Money7.5

Overall value perceived as decent despite some issues.

Food and Beverage8.0

Breakfast consistently received positive feedback.

Overall Experience7.0

General sentiment points to an acceptable stay with some notable issues.

Peter

Solo Traveller · Aug 2026

Liked:Breakfast

Disliked:Warm

via Nuitee

Lilileiva23

Solo Traveller · Aug 2026

Good for short stays

Liked:Easy to arrive. Very quiet

Disliked:The smell from the carpet, like sweat feet to get in the room.

via Nuitee

Morris

Extended Group · Aug 2026

Pleasure , clean but lacks finer details

Liked:Location was great , as we were on a business trip. Rooms were very spacious and clean , but VERY hot , no air con and no fans . Reception staff were very good , very welcoming and happy to help

Disliked:No air con nor fans in the room while temperatures were +30 degrees. Room over looked a carpark , which was very noisey in the early hours of the morning. The pool was closed - no mention of this when we booked and the restaurant was closed for evening meals , again we were told of the prior to our arrival. This was very disappointing as we were travelling with work - after 13hr at an event we really didn't want to have to find somewhere to eat.

via Nuitee

YURII

Solo Traveller · Jul 2026

Liked:Location, staff, breakfast, parking, atmosphere.

Disliked:Absence of an air conditioner by warm weather. At the days of our stay it was more or less not hot weather, but it was on the border of getting very hot in the room. Installation of air conditioning in rooms is a must now.

via Nuitee

Location

How to Find Us

Am Derikumer Hof 1

Neuss · DE

+49 2131 1380

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Please note that the restaurant opening times may vary according to the season. Please contact the hotel directly for more details. A deposit may be required at the property.

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