Name: Mercure Hotel Düsseldorf Neuss
Address: Am Derikumer Hof 1, Neuss, 41469
Rating: 7.3

Mercure Hotel Düsseldorf Neuss | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, 24-hour front desk

Location

Neuss, de

Modern Rooms and Amenities

The Mercure Hotel Düsseldorf Neuss offers modern rooms equipped with satellite TV, fax connections, and private bathrooms. Stay connected with Wi-Fi and enjoy a comfortable stay with all the necessary amenities.

Delicious Dining Options

Indulge in a varied breakfast buffet at the Mercure Neuss to start your day right. Experience the flavors of the Rhine-Ruhr region and international cuisine at the Salinum restaurant with a charming terrace for a delightful dining experience.

Convenient Location and Access

Located near the A57 motorway, the hotel provides easy access to Düsseldorf’s airport and Messe exhibition centre, both just a 20-minute drive away. With Norf Train Station a short walk away, explore Düsseldorf city centre in just 25 minutes, making it an ideal choice for both leisure and business travelers.

Book your stay at Mercure Hotel Düsseldorf Neuss now for a memorable experience!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.3

Very Good

1,838 reviews

Highlights

+Friendly service
+Good breakfast

Could Improve

–Cleanliness issues
–Outdated facilities

Cleanliness6.0

Several reviews mention cleanliness issues such as dirty carpets and bathrooms.

Service8.5

Staff described as friendly and helpful in multiple reviews.

Location7.5

Good location mentioned by various reviewers, although some find it remote.

Room Quality7.0

Room quality is mixed; some mention comfort while others note aging decor.

Amenities7.0

Basic amenities are available, but some items like the fitness area need improvement.

Value for Money7.5

Overall value perceived as decent despite some issues.

Food and Beverage8.0

Breakfast consistently received positive feedback.

Overall Experience7.0

General sentiment points to an acceptable stay with some notable issues.

Weronika

Solo Traveller · Jun 2026

Liked:Friendly customer service, dog-friendly

via Nuitee

Martin

Solo Traveller · Jun 2026

Liked:Easy accessible

Disliked:No to close to other buildings.

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Bercem

Solo Traveller · Apr 2026

One of the worst

Disliked:There was trash left behind by the previous guests, the rooms are outdated, and the restaurant is unacceptable — never eat there. The Caesar salad took literally 2 hours to arrive.

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Neil

Solo Traveller · Apr 2026

Satisfies very basic needs

Liked:The restaurant was a very nice surprise and exceeded expectations. Staff were very friendly.

Disliked:Parking is extremely inconvenient. Above grade parking is very small and the walk from the basement up 2 flights of stairs with no possibility for an elevator makes logistics with luggage a challenge. Rooms are outdated.

via Nuitee

Location

How to Find Us

Am Derikumer Hof 1

Neuss · de

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the restaurant opening times may vary according to the season. Please contact the hotel directly for more details. A deposit may be required at the property.

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